IT Network Technician

Under general supervision the IT Network Technician performs complex professional work with computer hardware, software, and network systems. Installs and supports personal computers, printers, and other network connected equipment. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to helpdesk requests, telephone calls, email, instant messages, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a time resolution. Relies on instructions and pre-established guidelines to perform the functions of the job.

Essential Duties and Responsibilities:

• Responsible for designing and installing computer networks, connections and cabling
• Maintaining and repairing hardware including peripheral devices
• Assisting coworkers by providing technical direction and training
• Working alongside other technical support employees to help with troubleshooting system failures and identifying roadblocks in the network
• Working with venders to get needed equipment for the networks and systems
• Designing and installing computer networks, connections and cabling

Qualifications:

• Excellent verbal and written communication skills required to communicate with diverse audiences
• Ability to work effectively in a team environment
• High degree of initiative and self-motivation with a strong sense of accountability
• Must be organized with the ability to prioritize tasks and deadlines
• Must maintain a degree of confidentiality
• Activity requirements for this position may involve overnight travel, which could include standards modes of transportation including airline travel and the ability to rent a car

Education/Experience:

• Bachelor's Degree preferred and/or combination of experience
• Minimum of 1 years' experience with troubleshooting networked office computers.
• Has knowledge of commonly used IT concepts, practices, and procedures.
• Networking infrastructure, applications, firewall and computer forensics certifications preferred.

Benefits:

• 2 comprehensive medical plan options to choose from available the first of each month following your date of hire
• Flexible Spending Account or HSA Account available
• Vision Benefits
• Company paid Dental Insurance for employee and dependents
• Wellness Plan
• 401k with 5% matching
• Generous PTO plan including 11 paid holidays, 2 Floating Holidays and Community Service Hours
• Company paid Short Term Disability
• Long Term Disability
• Company provided Life Insurance
• Paid Parental Leave
• Casual Dress Code
• Social events for employees and family

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.