Director for Human Resources

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Chief Human Resources and Facilities Officer (CHRFO), the Human Resources Director (HRD) will provide generalist management, oversight, and support to key HR functions such as compensation, employee relations, compliance, and/or international Human Resources. The incumbent will manage select HR staff and systems and will translate strategy into operational plans in key areas.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, and vision available on the first day of employment,
• professional development, tuition reimbursement,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,
• Family Building benefits for reproductive procedures, adoption/foster care assistance, and
• an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Translates strategy into objectives. Establishes and oversees the execution of short-term team goals and objectives in support of functional long-term strategies.
• Monitors and reports regularly on metrics, relevant statistics, and activity reports to help continuously monitor and improve HR practices.
• Researches and develops policies, procedures, and processes to ensure smooth operations that are supportive of Global Refuge staff and applicants.
• Ensures compliance with Global Refuge policies and procedures and with federal, state, local, and international laws.
• Manages and provides appropriate oversight and support to HR staff members.
• Conducts investigations of complex employee relations issues escalating issues for appropriate attention and resolution.
• Coordinates and conducts staff training related to policies, processes, and systems.
• Represents HR at leadership meetings.
• Other duties as assigned.

QUALIFICATIONS

• Undergraduate degree in Human Resources, Psychology, or related field and 10-15 years of progressive human resources experience; or equivalent combination of education and experience.
• 5 or more years of experience leading an HR department or unit or managing an HR team.
• Extensive knowledge of Human Resources including experience with complex organizations operating across multiple states.
• Strong generalist knowledge of employee relations, talent acquisition, benefits, compensation, and expertise in at least one of the following areas preferred: compensation, international Human Resources, or federal government contracting.
• Proficiency in MS Office, particularly Word, Excel, PowerPoint, and HR systems including HRIS, performance management systems, LMS, and ATS.
• Attention to detail and follow-through required.
• Proven track record of achieving results through others.
• Working knowledge of federal and state employment laws.
• Excellent analytic, oral, and written communication skills, as well as the capacity to handle confidential information with discretion and sensitivity.
• A deep appreciation and understanding of how a diverse workforce contributes to the vitality and strength of an organization, and how HR can contribute to creating and sustaining a diverse workforce.
• Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, consultants, and applicants.
• Proven ability to assess priorities and manage a variety of complex activities simultaneously and professionally.
• SPHR SHRM SCP Certification strongly preferred
• Bilingual English/Spanish is a plus
• Exceptional time management and quality control skills that ensure accurate and timely delivery of work products.
• Willingness and ability to travel overnight occasionally.
• Commitment to Global Refuge's core mission and values and an ability to model those values in relationships with colleagues and partners; commitment to empowering refugees and migrants.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.