Clinical Services Supervisor

Job Duties & Responsibilities:

Direct service and supervision.

• Provide direct cognitive behavioral and other therapeutic services to program patients according to clinical standards of care.
• Provide supervision and promote the professional development of behavioral specialists working with patients assigned to cognitive behavioral therapy programs.
• Support clinical staff in leading staffing orienting to the assessment, treatment and discharge planning of patients who receive cognitive behavioral therapy services.
• Maintain and assure consistent service delivery for patients receiving cognitive behavioral therapy according to the established standards of care.
• Develop program materials in conjunction with the Director of Clinical Services; i.e., handouts, fact sheets, manuals.
• Participate in weekly supervision sessions with the clinical program director and communicate with the Director of Clinical Services on an ongoing basis regarding clinical issues.
• Offer ongoing training, support and coaching to staff members less familiar with the cognitive behavioral therapy model.
• Participate in RBH program research activities.
  

Document Clinical Supervision.

• Document weekly supervision of clinicians delivering cognitive behavioral therapy treatments.
• Assure documentation of treatment plans, hierarchies and psychosocial information and completeness of the medical record.
• Conduct periodic record audits of medical records to assure proper documentation for patients receiving cognitive behavioral therapy.
  

Communication.

• Participate in multidisciplinary treatment team meetings.
• Communicate with aftercare providers to ensure continuity of care, if warranted.
• Communicate with the Utilization Review department to provide information necessary to assist in facilitate payment for services, if warranted.
• Establish and maintain strong lines of communication with program managers related to cognitive behavioral programming.

Assist in promoting a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills.

• Be open to change and actively support change.
• Be open to others' ideas and points of view.
  

Perform other duties as assigned.

Promote department goals as well as the mission of RB o

• Communicate goals to fellow staff members.
• Demonstrate measurable goal achievement.
• Maintain department policies and procedures.
• Include requirements and guidelines from external agencies (i.e., Joint Commission, state).
• Educate new staff regarding regulations or requirements of those functions that relate to their areas or departments, as directed.
• Demonstrate acceptance and training of student interns in the department.
  

Participate in the Performance Improvement (PI) program.

• Gain understanding of the PI process.
• Apply the PI model to your department's activities.
• Participate and/or create PI teams that lead to improvement in other RBH areas.
• Educate and involve self in the hospital and department's PI plans.
  

Additional Job Description:

Education/Training Requirements:

• Master's degree required in the behavioral sciences.
• Minimum of two (2) years of related experience.
• Formal self-defense training is required within sixty (60) days of the date of hire/transfer. Annual recertification is required.
• Licensure consistent with academic preparation at the time of hire or secured within an agreed-upon time period.
• Experience in conducting clinical research and/or outcome studies.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)