Club Floor Attendant

Crescent Hotels and Resorts mission is to help create a great place to work where associates at all levels of the organization are respected for their differences, just like the guests and owners we serve. Fairfax Marriott at Fair Oaks is looking for Club Floor Attendant - to join our AWESOME TEAM!!

We have great benefits! Vacation, Personal & Holidays. We offer Health, Dental, Vision Insurance and much more!!

To attend to the daily functions of the Marriott Concierge Lounge and to provide information and assistance to all Concierge Level guests and hotel guests as requested. To ensure that the daily food and beverage service in the lounge is maintained and served to brand standards.

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of the unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required.

Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Pushing, pulling, bending, stooping, upward reaching. Some exposure to cleaning chemicals. Prolonged periods of standing and/or walking. Ability to establish and maintain effective working relationships with associates, customers and patrons.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.