Position Summary:
Responsible for the management of hospital and parts of professional services accounts receivable. This includes cash posting, collections, bad debt, and charity care billing and customer service oversight. Ensures all work processes are performed in a compliant fashion. Adapts to and supports corporate initiatives that impact the Patient Financial Services functions. Provides subject matter expertise; plans, coordinates, and directs all activities associated with areas of responsibility. Is accountable for protecting the accounts receivable asset by ensuring that contemporary processes and systems are utilized that promote strong cash collections, minimizes bad debt and provides an excellent patient experience.
Qualifications:
EDUCATIONAL REQUIREMENTS
- Bachelors Accounting or Bachelors Finance
CERTIFICATION & LICENSURE REQUIREMENTS
EXPERIENCE REQUIREMENTS
- Five (5) years management experience in a healthcare setting, preferably patient financial services/the business office.
- Experience to include program development and staff supervision.
SKILLS AND KNOWLEDGE
- Excellent written and verbal communication skills.
- Ability to collaborate with all levels in the organization.
- Proficient in Microsoft Office products including but not limited to: Excel, Word, PowerPoint.
Essential Functions:
- Monitors employee performance
- Ensures timely communications
- Goal setting, performance evaluations, wage increases and continued personnel actions.
- Develops, analyzes, and manages capital and operating budget within agreed upon standards
- Ensures smooth operation of all departmental functions according to approved policies
- Operates in accordance with all state and federal law and applicable accreditation standards.
- Establishes and ensures that the overall objectives relating to the Carle Experience are achieved.
- Provides leadership, vision, and management to assigned department(s).
- Sets departmental strategic direction, goals and develops appropriate tactical plans to meet them
- Oversees the development, review, and revision of department policies and procedures.
- Develops, reviews, and revises organization-wide charity care policy
- Builds a dynamic team dedicated to attaining optimal outcomes.
- Maintains an active relationship with key vendors
- Supports the overall workflows and procedures utilized by patient financial services
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted. |
Carle Health
Nov 02, 2024