Production Engineer - Associate

Job Title Production Engineer

Corporate Title Associate

Location Cary, NC

Who we are

In short - an essential part of Deutsche Bank's technology solution, developing applications for key business areas.

Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here.

Overview

We are looking for a motivated Production Engineer for our Risk, Finance and Treasury (RFT) Production Technology platforms to exhibit a wide variety of strengths and capabilities across multiple technologies and disciplines, as well as continually drive automation in all day-to-day production support activities. We look first and foremost for people who are passionate in solving problems through innovation and engineering practices. You'll work in a collaborative, thought-provoking environment-one that encourages diversity of thought and creative solutions. The role requires a high level of accountability to deliver technical solutions and continuous improvements in the overall support strategy. The role requires the management of all aspects of the Production systems, working closely with geographically diverse support and development teams to continue to build a market leading support organization for RFT production engineering team.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days, a commitment to Corporate Social Responsibility

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits, educational resources, matching gift and volunteer programs

What You'll Do

• Manage and resolve incidents, working with developers and team members to ensure quick resolution. Communicate effectively with affected users and management throughout the incident lifecycle. Participate in on-call support on a rotation basis, including weekends

• Applying strong engineering skills in proactively monitoring application life cycle, resolving system incidents before users realizing the problems, solving functional queries with deep understanding of applications

• Understanding the Agile culture and tools to facilitate timely reviews of changes, highlighting testing gaps prior to releases, minimize the production risks and improve the quality of change governance

• Act as production gatekeeper, prepare risk assessment reports before each release, Capacity planning and ensuring that systems meet performance and availability thresholds

• Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene

Skills You'll Need

• Bachelors' Degree with moderate experience in Information Technology (IT) in large corporate environments and experience in ITIL ( ITIL foundation certification preferred)

• Deep understanding of application Support and/or Development, of complex IT infrastructure (Java, Structured Query Language (SQL), UNIX, Database, Middleware, Cloud, MQ etc.)

• SRE mindset and have implemented Site Reliability Engineer (SRE), DevOps, and Agile models

• Working experience on Java J2EE, UNIX/Linux, python, Ansible, other tools for automation, strong knowledge of databases (Oracle ExaCC etc.) and experience in Cloud based technologies (Google Cloud preferred)

• Experience in application performance monitoring tools such as Geneos, Splunk, Grafana & New Relic and Scheduling Tools such as Control-M/ Airflow

Skills That Will Help You Excel

• Excellent communication skills, both verbal and written, to interact effectively with diverse teams, senior stakeholders, and clients

• Strong problem-solving ability and critical thinking to quickly resolve complex technical issues under pressure

• Self-motivated, able to deliver results, measure success, and seek to continually develop team and individual performance

• Adaptability and resilience to handle a fast-paced environment, manage on-call support, and tackle unexpected challenges

• Customer service mindset, focusing on delivering high-quality support and building strong relationships with business stakeholders

Expectations

It is the Bank's expectation that employees hired into this role will work in the Cary office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Cary is $85,000 to $120,750. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please emailHR.Direct@DB.com.

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Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act;Employee Polygraph Protection ActandPay Transparency Nondiscrimination Provision.