Lease Administrator

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Lease Administrator - Remote will work in a collaborative and results focused environment with other Lease Administrators, Regional Real Estate Managers, Real Estate Services Managers, Facilities, Lease Accounting, Accounts Payable, and other key contributors.

The Lease Administrator is responsible for ensuring all Hanger's rights, obligations, and opportunities for all leases are accurately reflected in the company's lease administration database. This role is responsible for ensuring productive Landlord, Tenant, vendor, Subtenant relationships are maintained in terms of all lease agreements. The Lease Administrator will perform the abstraction of lease data and payment schedule setup; along with reconciling landlord statements, ledgers, and calculating rental escalations, adjustments and initiating appropriate action to ensure compliance with lease terms. Maintains electronic and paper files as well as lease abstracts, performs continual lease audits.

This role is open to 100% remote, but candidates located in the greater Austin metro are preferred.

As Hanger's Lease Administrator, you will:

Perform the abstraction of lease data and payment schedule setup
• Reconcile and process monthly recurring rents, one-time payments, rent reconciliations, rent roll changes, CPI, or overage rent adjustments, and reconcile unbalanced ledgers
• Researches and resolves AP inquiries including discrepancies, missing payments, past due balances
• Verify pro rata share, gross-up calculations and calculations of base year expense and any cap or stops identified in the lease
• Validate landlord invoices
• Review NNN reconciliations and conformance to lease requirements; coordinate with the third party vendor for review and process according to the terms of the lease
• Communicate and resolve Landlord related disputes in accordance with Lease provisions to ensure cost savings initiatives for assigned portfolio
• Review, analyze lease documents in database
• Researches and resolves AP inquiries including discrepancies, missing payments, past due balances
• Track, issue, collect security deposits
• Track, collect subtenant rents
• Coordinate and track preparation, distribution of Certificates of Insurance
• Partner with interdepartmental teammates to interpret and explain lease terms for informed decision making

To be formally considered for the role, the following requirements must be met.

• Bachelor's degree and two (2) years of commercial lease administration experience or an equivalent 1:1 combination of education and experience
• Understanding and familiarity of commercial real estate leases, familiarity with operating and audit provisions in real estate leases
• Experience reading and interpreting real estate leases, including all related lease documents, lease terminology, and lease clauses is essential
• Proficiency in standard lease administration software and ability to accurately maintain software platforms/company databases
• Experience working in commercial real estate required
• Proficient in abstracting lease documents into lease administration software
• Basic accounting skills
• Lease term interpretation skills
• Able to review and reconcile Common Area Maintenance, property tax and other operating expense invoices from landlord
• Able to review and process year-end reconciliations for all operating expenses
• Must have experience communicating with landlords to resolve annual reconciliation issues

The ideal candidate will also demonstrate:

• Detail-oriented mindset and thoroughness in approach
• Excellent time-management and organizational skills
• Act with integrity, respect, honesty and transparency in all ways and at all times
• Keep our patients at the center of everything you do
• Foster open collaboration and constructive dialogue with everyone around you
• Continuously innovate new solutions, and respond openly to change
• Focus on superior outcomes, and collaborative work for outstanding results

Pay range of $59,000 to $75,000 per year + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

#LI-Remote

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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