Recovery Support Coordinator

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Consider joining our team, where your impact can be truly meaningful.Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results.By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice. You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth, while embracing diversity, equity, and inclusion for every individual in every community.When you join us, you'll discover personal and professional fulfillment by aligning your career with your values.

Job Summary:

Provides support to individuals in recovery for substance use disorder treatment, and coaching on sober living and coping skills. Verifies, updates, and maintains appropriate records to ensure data is current and reports of professional services is readily available. Facilitates transparency in data, organizes appropriate trainings, and communicates relevant information to team members.

The Recovery Support Coordinator is responsible for:

• Facilitates motivational conversations and group sessions with clients to help them achieve treatment goals and understand actions needed for successful recovery.
• Assists clients transitioning from outpatient services to the community by serving as an example of living in recovery and identifying resources, services, and support groups to be used in facilitating the transition.
• Serves as a member of the treatment team by monitoring client behavior and reporting client observations, incidents or unusual occurrences; contributes to decisions regarding treatment plans, conflict intervention or privileges.
• Completes appropriate assessment which may include Government Performance and Results Act (GPRA) assessments with clients who meet the criteria outlined in grant. Collects and compiles all relevant assessments from the team of Recovery Coaches. Develops various community partnerships and relationships and assists with outreach, events, and mentoring and makes appropriate referrals and recommendations.
• Provides clients with information about Gateway's alumni program, events, and local support groups and other recovery activities.
• Organize and/or attend community events, educational workshops, and support groups to raise awareness and reduce stigma surrounding substance use disorders and mental health issues.
• Performs other duties as assigned.

Requirements:

• Eligible for CRSS designation (achievement already preferred but must achieve within 90 days of placement in this role).
• Basic knowledge of physical, cognitive and psychosocial functioning level of the client population
• Basic knowledge of substance use disorder treatment services and / or familiarity with treatment programs
• Organizational skills to manage multiple assignments, and complete work within specified timeframes
• Communication skills to gather and exchange information verbally and in-writing
• Interpersonal skills to assign work to others, explain and resolve complex billing and payment issues, and to provide follow-up
• Analytical abilities to review and audit bills and accounts, establish billing specifications, and identify errors, and implement corrective solutions
• Proficiency in Microsoft Office Suites, and knowledge of billing systems

Physical Requirements:

• Required to stand, walk and sit; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms.
• Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Benefits at Gateway Foundation:

Health and Wellness:

Medical, dental, and vision insurance for employees and dependents

Employee wellness program promoting health and fitness and offering cash-saving premiums

Employee assistance programs focused on mental health

Financial Wellbeing:

403(b) Retirement Plan with 3% employer match

Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway

Flexible Spending Accounts for medical and dependent care

Public Service Loan Forgiveness (PSLF)

Flexibility and Time Off:

18 paid time off days per year - accrual rates increase with years of service

9 paid company holidays

Work-life-balance

Personal Development:

Training & Development Programs

Tuition Reimbursement - up to $5,250 per calendar year

eLearning access to online courses that provide CEU's and job-related training

Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCPhere.