ITIL 4 Business Process, Senior Advisor
Peraton | |||||||
United States, Virginia, Herndon | |||||||
Oct 01, 2024 | |||||||
ITIL 4 Business Process, Senior Advisor Job Locations
US
Responsibilities Peraton is seeking an ITIL 4 Business Process, Senior Advisor to join our team. The ideal candidate uses their skills and experience to seamlessly integrate practices, processes, and procedures in support of the U.S. Coast Guard Integrated Management Services (IMS) program. ITIL 4 is an adaptable framework for managing services and help optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation. It supports traditional service management activities (e.g., incident management and continual improvement), but can also be aligned to transformative technologies (e.g., Cloud, Automation, and AI) and works seamlessly with DevOps, Lean, and Agile. Service Integration and Management (SIAM) is a standardized methodology supporting cross-functional, cross-process, and cross-provider integration in a complex sourcing environment. It ensures all parties understand and are empowered to fulfill their role and responsibilities and are held accountable for the outcomes they support. The ITIL 4 ITIL 4 Business Process, Senior Advisor is responsible for establishing, maintaining, integrating, streamlining, and improving ITIL 4 and DESMF edition IV aligned practices to ensure the client organization achieves maximum value from its service providers. Leveraging SIAM, they will work closely with cross-functional teams to establish a streamlined, integrated, and seamless service delivery process where all service providers contribute to the end-to-end service delivery The ITIL 4 ITIL 4 Business Process, Senior Advisor's primary duties include:
Leads working sessions to establish, streamline, integrate and maintain seamless ITIL 4 and DESMF edition IV aligned practices, processes, and procedures through extensive collaboration across multiple teams and key customer stakeholders.
Additional duties include, but are not limited to:
Qualifications Basic Qualifications:
Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position based on experience and other factors. |