New
Service Center Analyst II
Cox | |
$58,400.00 - $87,600.00 / yr | |
parental leave, paid time off, paid holidays, sick time, 401(k) | |
United States, Georgia, Brookhaven | |
Oct 10, 2024 | |
Cox Automotive is currently looking for a
Service Center
Analyst II to join our team in
Atlanta, Georgia or
Orlando, Florida .
Job Summary: The Service Center Analyst II designs and implements controls and workflows to investigate issues, conduct audits, and identify trends in specific HR areas. The Analyst validates and confirms data and process integrity to ensure consistent, high-quality delivery of services. This role advocates and drives consistency, effectiveness and efficiency through clarified roles, dependencies and documentation. The incumbent strives for process simplicity, facilitating transformation and continuous improvement efforts as well as actively seeking ways to simplify ("lean"), automate, and scale solutions. The Analyst concentrates in the specific capability area of call intake and customer service. The role works across HR and key functional areas, as well as with business partners, to anticipate and resolve issues. The Analyst leads or participates in development and execution of key HR programs, optimization processes and implementations, working closely with HR shared services leadership and operations teams. This role plays a key part in supporting strategic efforts such as automation, acquisitions, volume organizational and staffing changes and technology solutioning - from ideation through management Your Role:
Qualifications:
Preferred Qualifications:
USD 58,400.00 - 87,600.00 per year Compensation: Compensation includes a base salary of $58,400.00 - $87,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. |