Academic Support Coordinator

Primary Purpose of the Organizational Unit:

The Student Success Learning Center provides student-centered academic support services and resources that promote higher learning, enhance student excellence, and prepare students for 21st century careers. The goals of the Learning Center are to offer personalized and collaborative approaches to leverage student strengths; encourage student development through strong programs of academic support; and to work with other academic units to ensure that students develop the fundamental skills and knowledge necessary for success in all academic majors. Services include the Academic Support Lab, Writing & Communication Lab, Supplemental Instruction, Bronco STAR, Academic Success Workshop, Student Success Coaching, Peer Coaching, and an Open Lab.

Primary Purpose of the Organizational Unit:

The Student Success Learning Center provides student-centered academic support services and resources that promote higher learning, enhance student excellence, and prepare students for 21st century careers. The goals of the Learning Center are to offer personalized and collaborative approaches to leverage student strengths; encourage student development through strong programs of academic support; and to work with other academic units to ensure that students develop the fundamental skills and knowledge necessary for success in all academic majors. Services include the Academic Support Lab, Writing & Communication Lab, Supplemental Instruction, Bronco STAR, Academic Success Workshop, Student Success Coaching, Peer Coaching, and an Open Lab.

Duties and Responsibilities:

Research and Evaluation
identify, in collaboration with faculty and staff, students whose level of core skills will likelyimpede their academic progress at Fayetteville State University.assess the effectiveness of programs and services and initiate changes based on assessmentfindings.

Leadership and academic support
supervise the operation of the Writing & Communication Center. Supervise the Foreign Language tutors provide programs and services that will help students enhance their core student learning Design and implement effective and innovative communications for the Writing and Communication Center including original publications, articles, press releases, and Social Media content. Other duties as assign

University Collaboration
implement effective core student learning outcome instruction in the University College. Teach one section each semester of the class for which support is provided.

Professional Development
Attend meetings, conferences, and workshops to increase knowledge of retention evidence-based strategies and technology to support student success.

Customer Care
Serve students through various platforms and methods to meet their needs Respond to inquiries from students with care and quality services via phone, email and in person.

Master's degree required in the discipline of the relevant core student learning outcome. This individual must be knowledgeable of best practices in implementing and assessing academic support; must have strong organizational, communication, interpersonal, and pedagogical skills. Experience in academic support and/or developmental education programs and services in a higher education environment is preferred.

Must be knowledgeable of best practices in implementing and assessing academic support; must have strong organizational, communication, interpersonal, and pedagogical skills.

Experience in academic support and/or developmental education programs and services in a higher education environment is preferred.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.