Senior Program Manager

Alliant Health Group is a family of companies that provides professional services supporting the effective administration of healthcare programs and funding to support healthcare improvement initiatives. Alliant Health Solutions provides Federal and state government entities with the services, expertise and information systems necessary to increase the effectiveness, accessibility and value of health care.

Currently, Alliant Health Solutions, a "2024 Best Place to Work and Healthiest Employer", seeks a Senior Program Manager. This role is contingent upon award of contract. In accordance with customer contractual requirements, the Senior Program Manager provides leadership, knowledge, expertise, and independent oversight in the Quality Innovation Network - Improvement Organization (QIN - QIO) for designated states in the CMS award to Alliant Health Solutions. The Senior Program Manager provides oversight responsibility for identifying, developing, and implementing policies and procedures designed to ensure compliance with all applicable CMS requirements. Responsible for facilitating quality improvement through auditing and monitoring including ensuring that any corrective action plan is fully implemented, and that policies and procedures are followed. Assumes responsibility for effective and ongoing training and education to ensure that a culture of teamwork and contract compliance and ethics is embedded in the company.

In this role, the ideal candidate will:

• Provides leadership and support to direct reports for the use of the quality improvement methodology, implementation science, healthcare facilitation, intervention effectiveness, behavioral science, and other Alliant-adopted strategies to understand, measure, and predict contract performance through timely and effective measures.
• Facilitates and support the business review process and other Program Management Office (PMO) directives to ensure standardization within the department including the establishment of maintenance of project governance, standardized processes, methodologies, and performance metrics to ensure consistent project execution and alignment with organizational goals.
• Performs monthly Salesforce audits for tracking and monitoring staff and/or subcontractor performance.
• Collaborates with leadership in determination of appropriate projects and/or assignments and delegates or manages accordingly; and all other members of the QIN-QIO leadership team to ensure timely and efficient contract implementation and to develop and implement action plans to reduce risks and ensure follow through with corrective actions.
• Evaluate and analyze trend data to identify areas of risk that may require auditing or monitoring.
• Coordinate, complete and/or direct investigations related to quality issues.
• Provide orientation and contract compliance foundation to direct reports.

• Behaves in a customer-service oriented and positive manner with internal and external customers, at all levels of the organization
• Ensure quality work and always improve work product and services
• Adhere to department and company policies and procedures, and compliance programs
• Other tasks, projects and duties as assigned

Knowledge, skills and abilities required for this role include:

• Knowledge, skill and ability to operate independently, self-motivate, drive goals, and manage and prioritize time
• Demonstrated expertise and experience in program management including possessing organizational skills and paying attention to detail with ability to multi-task and meet deadlines
• Demonstrated successful management skills to include leadership, communicative skills, and commitment to quality
• Knowledge, skill, and ability to communicate in written formats, including the ability to present, train and facilitate meetings and presentations
• Knowledge, skill and ability to demonstrate experience in CMS contract requirements, strategic planning, data analysis and quality improvement methodology
• Ability to assess and analyze situations, determine risk factors, and prepare action plans accordingly to achieve desired outcome
• Advance knowledge and expertise with Microsoft Office, Internet and Salesforce or similar Customer Relationship Management software
• Must be capable of maintaining regular attendance
• Ability to travel as needed by driving and/or going on airplane to home office, customer locations, meetings etc.

Education, experience and training required and preferred for the position are below:

Required:

• Bachelor's degree in public health, or related field; or equivalent work experience
• Minimum of eight (8) years of administrative or management experience in a healthcare setting
• Five (5) or more years of recent experience in program/federal or state contract management

Preferred:

• Master's degree preferred

Alliant offers work/life balance and great benefits including medical, dental life, disability, paid-time off, retirement with match and contribution, disability, employee assistance program, parental life, and more. If interested, click the apply icon above to apply.

Alliant Health Group ("the Company) is an Affirmative Action, Equal Opportunity Employer and Drug Free Workplace. In compliance with the American's with Disability Act (ADA) and Amendments Act (ADAAA), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternative method for you to apply. Please contact 678-527-3000.