Supervisor Central Patient Transportation, 40 hours, Mixed Shift

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Oversees and coordinates daily activity including the delegation of special assignments. Develops and revises staff schedules with Manager. Updates policies and procedures as needed and maintains payroll records.

2. Maintains all records pertaining to patient and item transport activity as reflected in EPIC Transport Command Center software and any manual dispatch logs. Assists in total system administration of EPIC to include such duties as daily monitoring of the EPIC Command Center activity, running reports and tracking staff productivity. Contacts and assists UMMMC and EPIC support to resolve problems that are beyond own expertise to resolve.

3. Assists manager in the biannual cleaning and maintenance of transport equipment. Ensure continuous "sweeping" of equipment throughout main corridors is maintained on all shifts. Provides assistance in managing content of UMMMCs Bed parks; ensures broken equipment is fixed and area is in order.

4. Assist manager in the instruction of staff in annual regulatory education, new employee orientation and review of procedure revisions/additions.

5. Recommend any needs for next fiscal year to director. Manage staffing activities to assure financial goals are met.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Associate's degree or equivalent.

Preferred:

1.

Experience/Skills:

Required:

1. Minimum of 3 years of transport services and dispatch experience.

2. Familiarity with CADS - Computer Assisted Dispatch Systems.

3. Demonstrated leadership potential.

4. Must have proven interpersonal skills, as well as solid oral and written communication skills, to interact effectively with all levels of staff and management.

5. Must be able to work independently with minimal supervision.

6. Requires proficiency with computer systems and Microsoft Office applications (e.g., Word, Excel, PowerPoint, etc.).

Preferred:

1. Prior supervisory experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.