Product Evaluation Technician

Food Safety Net Services

United States, Texas, Grand Prairie

Oct 02, 2024

Job Summary:

Perform product evaluations and confirm that they are performed to client specifications. Ensure excellent customer service by providing timely completions of Certificates of Analysis and responses to customer communications and inquires.

Essential Responsibilities:

Interact with product evaluation clients and ensure satisfaction with excellent customer service and meeting turnaround time
Coordinate product orders and pickups from distribution centers
Create Certificates of Analysis, collect and report critical data
Complete data transfers while adhering to client specifications
Apply aseptic techniques in daily workload
Inventory and report expendable supplies/materials needed for testing requirements
Provide routine preventive maintenance by daily cleaning, sanitizing, and trash disposal
Independently pursue an assigned series of processes, procedures, or techniques in accordance with FSNS policies/procedures and customer requirements.
Perform all activities in a neat, safe, hygienic, and efficient manner. Maintain a neat, safe, and hygienic test kitchen as well as laboratory conditions to include equipment, supplies, quality assurance programs, and accurate records throughout all procedures
Share information in an open and timely manner
Conduct product evaluation following detailed specifications as needed for each customer
Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
Responsible for the safety of oneself and others working within their area
Responsible for the completion of required training

Education & Experience:

High School diploma or GED
Associate degree in Life Science or two years of laboratory experience preferred
Training in general laboratory practices preferred
One or more years' experience in a commercial food-testing laboratory preferred
Working knowledge of aseptic sampling technique, automated lab equipment, and acceptable methods and procedures
Broad knowledge of concepts, practices, and procedures of a food testing laboratory
Or equivalent combination of education and experience
Ability to travel as needed

Language Skills:

Clarity of speech, remaining calm and focused, being polite and make effective presentations to diverse groups.
Ability to edit work for spelling and grammar.
Ability to read and comprehend simple instructions, short correspondence, and memos.

Mathematical Skills:

Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Perform financial calculations, compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability & Independent Judgment:

Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Supervision:

This role has not supervisory responsibilities

Physical Demands/Work Environment:

Regularly required to stand, sit, walk, use hands and arms, talk and hear
Lift up to 50 pounds. Lift and reach repetitively
Color vision and depth perception
Must be able to withstand heat and operate restaurant grade kitchen appliances
Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
Noise level varies from quiet to loud
Temperature varies from hot to cold
Interactive and fast-paced team oriented tasks
Demonstrate knowledge of chemistry methods and associated QC
Follow good laboratory practices (GLP)
Proficient in the use of standards in compliance with client specifications
Interpret written methods in order to perform them
Working knowledge of LIMS
Ability to multitask and quickly move from one task to the next
Ability to complete tasks with accuracy
General knowledge of all FSNS safety protocols and general OSHA laboratory safety guidelines
Working knowledge of ISO 17025 Quality procedures general to their primary job and area of responsibility
Ability to perform laboratory opening and closing procedures

Activity	Amount of Time
	None	Under 1/3	1/3 to 2/3	Over 2/3
Stand				x
Walk		x
Sit		x
Use hands to finger, handle, or feel				x
Reach with Hands and Arms				x
Climb or balance		x
Stoop, kneel, crouch, or crawl		x
Talk or hear				x

General Requirements:

Strong organizational skills and ability to execute manual detailed tasks
Flexible schedules
Work under stress with interruptions and deadlines
Ability to think logically
Required to wear appropriate personal protective equipment and clothing
Proficient in the use of Windows based computer systems and associated data management programs such as Excel and Word