Senior Director of Donor Experience

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Bachelor's Degree in communications, public relations, public works, business, philanthropy, communications, political science or marketing or related field plus six (6) years of fundraising or related experience, preferably in raising major or annual gifts in an educational, research, or health care setting.

• Must have a valid Driver's License, reliable transportation and insurance.

Preferred Qualifications:

• Master's Degree in communications, public relations, public works, business, philanthropy, communications, political science or marketing plus four (4) years of major or annual gifts in a healthcare setting.

Preferred Certification:

• CFRE

Additional Information:

Responsibilities:

• Follow procedures for assuring that donor records are updated in the centralized donor record system for UAMS (known as Affinaquest) and input contact reports and other information in the system to ensure the integrity of donor records and to record relevant historical information.

• Build and manage a portfolio of prospects and donors from whom to solicit gifts from $1,000 to $25,000 with goal of building a pipeline to major and planned gifts.

• Cultivate both engaged and non-engaged prospects, including making cold calls and visits to expand our constituent outreach efforts.

• Successfully engage with donors within a best-practice major-gifts methodology.

• Exceed annual metrics including those tracking engagement activity, proposals and dollars raised.

• Eagerly utilize prospect identification and research tools and software to build a robust and diversified portfolio of prospects and donors with affinities across the institution.

• Possess a willingness to travel frequently around the state to meet with regional staff, advisory committee meetings, and potential donors.

• Manages and leads a team of donor experience officers to ensure attainment and exceeding of annual goals.

• Fosters a professional, positive, ethical, supportive, fast-paced, innovative, motivational and fun culture.

• Proactively provides support and guidance of patient fundraising best practices to fellow development officers.

• Works with Prospect Research Analyst and other members of Institutional Advancement team to assure that potential gift prospects are properly researched and assigned, that all solicitations are coordinated and completed, and that donors receive appropriate acknowledgments and recognition.

• Collaborate with external partners to implement innovative donor acquisition and retention strategies to enhance the major gift pipeline.

• Analyze various donor metrics to identify trends, measure success, and refine strategies, including identifying number of upgrade gifts, number of lapsed donors reactivated, and number of donors moved up the giving society tiers.

• Collaborates closely with the annual giving team on appeals, giving societies, and stewardship messaging.

• Collaborates closely with the annual giving team on giving societies strategies and renewal activities.

• Performs other duties as assigned.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.