Marketing Technology and CRM Coordinator

Cornerstone Research
$60,400
United States, Illinois, Chicago
181 West Madison Street (Show on map)
Oct 28, 2024
Role Overview: If you are a data steward looking for an opportunity to display your marketing technology skills, then we would like to meet with you! The Digital Marketing Coordinator, in close coordination with the Senior Manager, Marketing CRM, provides administrative support in all aspects of database administration and electronic communications for the firm's Marketing department. This role is responsible for ensuring data quality and accuracy in the firm's CRM database, InterAction, and providing support for email marketing communications, market research efforts, and content creation for social media and other digital channels. The Digital Marketing Coordinator reports to the Associate Director, Marketing Technology, and supports the analysis of marketing performance metrics to assess the effectiveness of campaigns and provides recommendations for improvement based on these data-driven insights. At Cornerstone Research, you will be part of a thriving, 900-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: Embrace learning and continuous improvement Set and strive for a high bar of excellence Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! Take pride in always doing your best work, even if it's harder or takes longer Are passionate about what you do How You'll Help Our Team Succeed: Maintain on a day-to-day basis the data quality of the CRM database, InterAction, directly in the CRM and uses a contact-standardization software, Cirrom. Perform all administrative functions associated with maintaining the quality and consistency of the InterAction database. Act as a reference for end users about InterAction, assist with end user training, provide user support, and troubleshoot issues. Assist with email marketing campaigns; including set up, testing, execution, and reporting. Assist with providing data-driven insights gleaned from system analytics of audience feedback and independent market research. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. We believe in cultivating a diverse, supportive, and inclusive workplace where everyone belongs, can thrive, and does their best work. We encourage you to apply if you meet our minimum qualifications and are excited about this position. We welcome your application even if you don't meet every preferred qualification. Your skills and experience are valuable, and we look forward to learning more about you! What You'll Need to Be Successful: 2+ years of data hygiene experience; professional services experience preferred. The desire to take initiative and actively contribute to the team and the firm. The ability to communicate effectively and professionally. Strong business acumen and the ability to learn the firm's financial and operational functions. The mindset to provide superior service. Experience with data cleaning and analysis tools. Excellent attention to detail. Excellent written, verbal communication, and interpersonal skills. Strong customer service focus, excellent problem solving, and troubleshooting skills. Commitment to learning new marketing trends and technologies. Adaptable, flexible, and able to work under tight deadlines. Proficient user of Microsoft Office programs (Excel, Outlook, PowerPoint, Word). Familiarity with digital marketing tools and platforms such as G4, CRM systems, and social media management tools a plus. Experience with HTML/CSS, and Dreamweaver a plus. Prior experience in database administration, marketing, or data science a plus. Bachelor's degree or demonstrated equivalent combination of education, training, and experience. For New York City candidates, Cornerstone Research is offering a competitive market base salary for this position between $60,400.00 and $76,000.00. For Washington DC candidates, Cornerstone Research is offering a competitive market base salary for the position between $57,600 and $72,400.00. A job offer will depend on how closely a candidate's skills, experience and education match the requirements for the role. In addition to base salary, we offer a total compensation package that includes annual performance bonus and generous benefits. Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. The firm's uniquely collegial and supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting and enriching aspects of a career at Cornerstone Research. Equal Employment Opportunity: Cornerstone Research is an equal employee opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by law.