Payments Analyst

Job Title:

Location:

What you'll do:

What we are looking for:

• As a Payment Analyst, you will be responsible for analyzing and optimizing payment processes, gathering requirements, and supporting various projects related to payment systems.
• Your duties will include defining system and functional requirements while maintaining a strong awareness of project timelines.
• You will facilitate meetings aimed at achieving desired outcomes and work both collaboratively and independently to ensure the success of our payment initiatives. Attention to detail is crucial, as you will challenge assumptions and drive results.
• You will support the project throughout its development and testing phases, leading testing efforts alongside SME business experts and project teams.
• Your role will involve ensuring that all team members understand project objectives, and when testing results do not meet expectations, you will help facilitate discussions on necessary changes and their priorities.
• You will also engage in troubleshooting discussions to address issues and challenges related to payment processing. Regularly, you will prepare summary communications to update stakeholders on project status.
• You will contribute to larger-scale payment projects by managing a work stream in a similar manner and participate in process improvement initiatives, driving smaller-scale automation projects in collaboration with IT leads.
• The ideal candidate will have a strong foundation in payment software and a solid understanding of various clearing methods, including Fedwire, ACH, RTP, and Zelle, along with ISO 20022 standards. An understanding of how to query data and manage data-driven insights is considered a significant advantage leveraging SQL and PowerBI.

What you need to have:

• Bachelor's degree in finance, Business Analytics, or a related field, or equivalent experience.
• 2 + years of experience in payment analysis, data analytics, or financial operations, with a focus on payment systems.
• Intermediate knowledge of payment systems and processes, such as ACH, Wires, SWIFT, RTP.
• Experience with ISO 20022 format and other payment data standards is a definite plus.
• Strong data analysis skills, including experience with data visualization tools and techniques to derive insights from payment data.
• Experience with payment processing platforms such as FIS IBS Core, Actimize Fraud and Sanctions, Fiserv EPP, or Finastra Total Messaging.
• Basic knowledge of SQL for data querying and manipulation.
• Advanced Excel skills, including pivot tables, data analysis, and complex formulas.
• Familiarity with regulatory and compliance standards related to payments, as well as industry best practices.
• Experience in documenting and analyzing workflows, processes, and functional designs to optimize payment operations.
• Proficiency in project management methodologies and tools to manage timelines, tasks, and testing/implementation efforts.
• Excellent communication skills for presenting data-driven insights and collaborating with internal and external stakeholders.
• A proactive and analytical mindset with a focus on continuous learning and adaptation in the payments and data analytics landscape.
• Ability to work collaboratively across teams, align stakeholders to shared objectives, and drive projects forward despite challenges.
• Ownership mentality where you take charge of changes as if they were for your own business and continuously look for ways to improve the end product.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation