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Senior Systems Engineer - Software Maintenance

Boston Scientific
United States, Minnesota, Maple Grove
Nov 08, 2024

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

About the role:

We are seeking a highly skilled and experienced Senior Systems Engineer to oversee and manage the sustainment and maintenance of our system software. This role is critical in ensuring the continued performance, compliance, and evolution of our systems through systematic integration of field issues, corrective and preventive actions (CAPAs), non-compliance reports, bug databases, and feature requests.

The ideal candidate will develop a deep understanding of system dependencies, hardware interactions, and version compatibility matrices, allowing them to seamlessly manage and sustain the system. This person will be responsible for creating and managing a schedule of targeted software releases and work with a dedicated software maintenance team to help drive more predictable and deterministic submission schedules with regulatory bodies.

Be a part of one of Boston Scientific's most product-diverse divisions, supporting R&D in the design of exciting new products and helping us sustain long-term growth.

Your responsibilities will include:



  • System & Software Maintenance:

    • Oversee the sustainment of software systems, ensuring operational continuity and addressing system issues.
    • Integrate field issues, CAPAs, non-compliance reports, bug databases, and feature requests into a prioritized schedule for targeted software releases.
    • Manage system dependencies, including hardware interactions, system configurations, and version compatibility matrices.
    • Provide technical leadership for troubleshooting and resolving software bugs and performance issues in a timely manner.


  • Release Management:

    • Develop, implement, and manage a robust and sustainable release cadence for software updates.
    • Create and maintain a software release schedule that balances new features, bug fixes, and regulatory requirements.
    • Work with cross-functional teams (e.g., hardware, electrical, quality, regulatory) to ensure release schedules are aligned with system dependencies and submission deadlines.


  • Cross-Functional Collaboration:

    • Act as a bridge between engineering, product management, quality/risk, and support teams to ensure comprehensive understanding of system performance, field issues, and upcoming feature developments.
    • Lead trade-off assessments and drive effective decision-making to ensure projects remain focused and on-track.


  • Technical Leadership:

    • Continuously improve the processes for software and system maintenance, release management, and issue tracking.
    • Recommend and implement best practices for maintaining system stability and compliance while driving software evolution.





Required Qualifications:



  • Bachelor's degree in Computer Science, Systems Engineering, Software Engineering, or a related field.
  • Minimum 5-7 years of experience in software development, systems engineering, software maintenance, or release management in a complex system environment.
  • Proven experience in maintaining software systems, particularly those with significant hardware dependencies.
  • Demonstrated experience in release planning and management, with a track record of successful and timely software updates.
  • In-depth understanding of systems architecture, software development lifecycles (SDLC), and configuration management.
  • Strong knowledge of system dependencies, hardware-software interactions, and version compatibility matrices.
  • Proficient in bug tracking tools and databases (e.g., Jira, Bugzilla).
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Excellent communication and collaboration skills with the ability to work cross-functionally.


Preferred Qualifications:



  • Master's degree in Computer Science, Systems Engineering, Computer Engineering, Electrical Engineering or a related field.
  • Experience working in a regulated industry (e.g., medical devices, aerospace, automotive).
  • Experience with continuous integration/continuous delivery (CI/CD) frameworks.
  • Familiarity with Agile or other iterative software development methodologies.
  • Experience with build/release automation tools and software version control systems (e.g., Git, Jenkins).
  • Understanding of regulatory and compliance processes for software updates (e.g., FDA, ISO standards).



Requisition ID:592383

Among other requirements, Boston Scientific maintains specific prohibited substancetesting requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran's status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code * 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.


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