Discharge Assistant

Position Summary

At Stony Brook Medicine, a TH Senior Staff Assistant/Discharge Assistant is a valuable member of our team, who assist with transitional office operations. Individual works closely with Nurse Case Managers and Social Workers regarding payer delays, authorization and denial notification. Individual will also serve as a liaison between hospital departments to improve department function and initiatives. Candidate will support case managers and social workers with discharge planning efforts, coordinate trainings and meetings for the care management staff and maintain departmental resources for staff.

Duties of a TH Senior Staff/Discharge Assistant for the Discharge Hub in the Care Management Department may include the following but are not limited to:

• Manage department discharge efforts, including home care referrals, DME arrangements, and skilled nursing transitions.
• Manage and assist with transitional office operations including but not limited to post-acute authorization and transportation coordination
• Collaborates with families, patients, and caregivers to facilitate seamless care transitions.
• Work closely with nurse case manager/social worker team regarding payer delays, authorization issues and denial notification.
• Serve as a liaison between hospital departments that will correlate with department function and initiatives
• Prioritize PT/OT consults daily based on discharge readiness and authorization requirements
• Engage with clinical teams to secure necessary signatures and documentation
• Partners with Senior Management to define project scope, establish goals, objectives and timelines, ensuring alignment across stakeholders.
• Maintain and coordinate departmental resources effectively.
• Main timely and up-to-date- project tracking.
• Manage complex projects with multiple stakeholders
• Maintain and Coordinate departmental resources
• Develop competency and maintain up to date knowledge of hospital software i.e. Power Chart, Siemens, Eclipsys & other programs as acquired
• Coordinate trainings and meetings
• Maintain understanding of referral resources and discharge planning programs.
• Uphold high standards of customer service and maintain high levels of patient and family satisfaction.

The selected candidate may be required to work weekend hours on a rotation basis at 1X per month.

Qualifications

Required Qualifications:

• At least 2 years of experience working in an academic medical center/clinical setting in an administrative and/or supervisory capacity
• Bachelor's degree
• Demonstrated superior written and oral communication skills
• Computer proficient in Electronic Medical Record applications
• Demonstrate knowledge of discharge planning and length of stay
• Leadership skills, ability to run meetings, rounds, and educate staff
• High level of customer service skills
• Demonstrated patient first, patient advocacy and service excellence
• Demonstrate ability to project management and action planning, team work and team leader focus
• Ability to cover multiple patient populations
• Weekday and Weekend flexibility

Preferred Qualifications:

• NYS LPN License/other advanced clinical education
• Bachelor's degree in health science or other related field
• Advanced Degree Certificate
• Hospital Operation and Throughput experience
• Leadership experience working with C-Suite Executives
• Experience in Care Management
• Experience in Managed Care/Insurance Industry/MD Office
• Working knowledge of medical terminology
• Knowledge of regulatory requirements i.e. CMS, EMTALA, Managed Care, etc.
• Bi-lingual
• Experience with post-acute care coordination, including acute rehab/skilled nursing and transportation authorizations

Special Notes: Resume/CV should be included with the online application.

Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

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• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions maybe subject to changes in pass days and shifts as necessary.
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
• This function/position maybe designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination.

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Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.

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Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Anticipated Pay Range:

The salary range (or hiring range) for this position is $68,975 - $85,313 / year.

The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.

Some positions offer annual supplemental pay such as:

• Location pay for UUP, CSEA & PEF full-time positions ($3400)

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.