SCM Compliance Charge Reduction Analyst

LG Electronics USA
United States, New Jersey, Englewood Cliffs
111 Sylvan Avenue (Show on map)
Oct 03, 2024
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. Summary Responsible for analyzing on time delivery data to help ensure accurate ETAs, identify issues, and drive operational improvements. Responsible for working cross functionally to help identify and execute plans to improve on time performance and reduce compliance penalty risks. Focus on National Accounts (Lowe's and Best Buy). Responsibilities Develop and update tools to monitor and track on time performance and order ETAs Work with customer to update RDDs to reflect accurate ETAs Identify, analyze and root cause problem areas and develop action plans for process improvement Facilitate cross functional meetings to identify and execute on action plans to help drive improvements Work performed impacts operational targets and customer service standards, execution of strategic initiatives and longer-term based on organization vision This position will report to an Operations manager. Together, based on the analysis done, decisions will be made via consensus with customer as well as internal stakeholders to help drive operational efficiency, improved customer service levels and on time delivery, and reduced compliance penalties Analyze data to monitor on time performance, ETA accuracy, root cause issues and areas of opportunity Communicate and negotiate with both internal and external stakeholders to update order ETAs and drive improvements Qualifications Bachelor degree with 3+ years of experience in logistics, transportation, demand planning or related SCM field APICS certification preferred, not required Excel, MSS, OLAP/ERP, Tableau a plus Strong understanding of global supply chain, transportation, and logistics Strong written, verbal, and in-person communication skills required as this position interfaces with many stakeholders and customers directly Privacy Notice to California Applicants At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.