New

Sr. Manager of Quality Evaluation

LG Electronics USA
United States, Alabama, Huntsville
201 James Record Road Southwest (Show on map)
Oct 03, 2024
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. The Opportunity: LG Electronics is looking for a Senior Manager of Quality Evaluation to lead its newly formed Product Quality Evaluation Team. The role involves recruiting talent, setting up testing facilities, and developing equipment infrastructure. The team will be responsible for overseeing the first lot arrival inspections for all new models expected to launch in the U.S. market. Responsibilities: Establish and maintain product evaluation testing facilities and equipment infrastructure. Conduct inspections on incoming models expected to launch in the U.S. and report findings. Lead the team in assessing and reporting on the development stages of new models, focusing on high-grade 3F evaluation: Fit, Feel, and Finish. Provide technical guidance and support to the team. Assess the product's usability, user interface, and overall user experience. Evaluate smart functionalities, connectivity, and serviceability of the product. Assess customer real-use performance, VOC (Voice of the Customer), and post-MP VOC. Manage projects, including progress tracking, timelines, and budgeting. Prepare and present reports to the senior management team. Qualifications / Education / Experience: Bachelor's degree in electrical, mechanical, HVAC, or electronics. Proven experience managing teams. 7 years of expertise in quality evaluation. Proficiency with Internet tools, Microsoft Internet Explorer, and Microsoft Office (Outlook, Excel, PowerPoint, Word, and database management). Strong creativity in identifying effective product evaluation techniques. Quick learner with the ability to adapt to change. Capable of working independently and multitasking in a dynamic environment. Excellent communication skills. Work location: Huntsville, Alabama. Travel may be required. Privacy Notice to California Applicants At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.