The Application Engineer III position is responsible for overserving our top customers by providing solutions, while supporting product, sales and marketing activities for Regal Rexnord's NA Motor Solutions business. This person will be working closely with functions such as product management, customer service, manufacturing, supply chain, sales/marketing and business development. Additionally, this person will participate in productivity, cost-out and simplification projects. This position will be hybrid, requiring onsite presence three days per week. While 100% onsite attendance is not necessary, face-to-face meetings will be important. Key responsibilities:
Interacts with sales, marketing, product managers, customer service and customers on a regular basis to translate customer requirements into product specifications that meet customer and Regal Rexnord business needs. Coordinates project inquiries and quotations, which includes CHVAC and air moving products. Visits customers to support sales and marketing for new business opportunities, installations and troubleshooting. Develops training content for customers/distributors/internal customer support teams. Takes responsibility for and completes key tasks on a project-by-project basis and drives to meet deadlines ensuring project success. In conjunction with engineering, creates test plans to validate design concepts and material or manufacturing changes, summarizing results, and documenting conclusions. Resolves challenges related to the interpretation of drawings, design tolerances, quality and material requirements. Responsible for product failure/troubleshooting at RRX and customer sites, and be the subject matter expert for technical support. Responsible for returned material analysis (RMA) and testing, conducts product tear-down analysis and populates data for benchmarking, root cause identification, corrective action forms and failure analysis. Evaluates deviation or substitution requests from manufacturing/suppliers and provides guidance on resolution. Works closely with manufacturing, quality and product engineering to problem solve issues. Trains and mentors Application Engineer I and II and Engineering Technicians. Develops and follows standard procedures to facilitate scalable commercial & technical support. Performs other related duties as assigned.
Experience and Skill Required:
Bachelor's degree in electrical engineering, mechanical engineering/mechanical engineering technology or equivalent experience. 7+ years of technical experience or equivalent. 3+ years Experience with applying or servicing electric motors, motor drives, and fan/blowers in heating, cooling, ventilation, and/or refrigeration applications Project management/leadership experience. Experience in interacting with global cross functional teams. Knowledge and experience in selection of materials, manufacturing processes, and drawing practices. Working experience in standards like NEMA, ANSI, DIN, ISO, API, ASTM, including many other industrial standards used by Regal Rexnord and the Regal Rexnord customer base. Experience in data driven problem solving and troubleshooting at customer sites. Experience in supporting manufacturing and suppliers for alternative processes or materials. Computer proficiency in MS Office, with working knowledge of CRM, SAP/Oracle or other ERP systems. Strong interpersonal, verbal, and written communication skills, with the ability to be an active listener. Flexibility with work hours to maintain a minimal backlog of projects or new customer opportunities. Some travel may be required.
Desired Skills:
Experience in responding to technical enquiries, ECN's, returned material analysis, product testing, benchmarking, and engineered to order designs. Advanced engineering/master's degree preferred. Lean six sigma training/certification.
Additional Competencies
Leadership qualities: Ability to effectively motivate individuals to meet strict project timelines. Decision making: Makes timely decisions based on data driven results with calculated risks. Drive for results: Works hard and aligns/motivates resources to achieve set targets. Action Oriented: Readily takes on challenges without unnecessary planning; identifies and seizes new opportunities; steps up to handle tough challenges. Customer Focus: Gains insight into customer needs; identifies opportunities that benefit the customer; builds and delivers solutions that meet customer expectations; establishes and maintains effective customer relationships. Resourcefulness: Proactively seeks out resources to get things done; applies knowledge of internal structures, processes, and culture to resourcing efforts. Cultivates Innovation: Comes up with useful ideas that are new, better or unique; introduces new ways of looking at problems; can take a creative idea and put it into practice; encourages diverse thinking to promote and nurture innovation. Interpersonal skills: Able to work in a team environment and interact with global locations to get the required information to complete customer orders or inquiries. Sense of urgency: Complete customer orders and technical inquiries within given time working closely with cross functional teams.
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Benefits
Medical, Dental, Vision and Prescription Drug Coverage Spending accounts (HSA, Health Care FSA and Dependent Care FSA) Paid Time Off and Holidays 401k Retirement Plan with Matching Employer Contributions Life and Accidental Death & Dismemberment (AD&D) Insurance Paid Leaves Tuition Assistance
About Regal Rexnord
Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity StatementRegal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com. Equal Employment Opportunity Posters Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
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