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Scheduler

US Oncology Network-wide Career Opportunities
United States, Illinois, Bloomington
3105 Magory Drive (Show on map)
Nov 13, 2024
Overview

Illinois CancerCare is seeking a full-time Scheduler to work at the Bloomington clinic. The Scheduler checks out patients after the clinic visit, schedules follow-up appointments, tests, and scans. The Scheduler also collect co-pays, conducts some pre-authorizations and answers phones. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.


Responsibilities

  • Schedule appointments for follow-up office visits, scans and laboratory tests.
  • Coordinate with patient all scheduled appointments. Communicate to patient instructions for tests.
  • Record scheduled appointments in the Electronic Medical Record or "EMR"
  • Scan office encounter forms and diagnostic order forms into the EMR.
  • Perform select billing functions such as, but not limited to: collecting co-pays and co-insurances and code capturing the patient's office visit.
  • Confirm lab and imaging diagnostic codes and enter in EMR. Coordinate with provider and correct if necessary.
  • Reschedule missed or changed appointment times, communicate and confirm rescheduled time to patient and record in EMR in accordance with standard policy and procedures.
  • Coordinate with the Administrative Assistant to ensure all consult, vacation and on-call schedules are accurate and up to date.
  • Coordinate with Scheduler Coordinator to manage physician schedule.
  • May be required to provide cross-coverage for Medical Office Assistant.
  • Adherence to the ILCC employee handbook, HIPAA policies and ILCC code of conduct.
  • Travel to satellite clinic locations as needed.
  • Performs clinical and clerical related responsibilities as requested or directed.

Qualifications

High School Diploma or GED.

3 years experience at a healthcare organization preferred.

Certified Medical Assistant "CMA" or Certified Nurse's Assistant "CNA" prefferred.

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