Enterprise Fraud Risk Management Lead

The Enterprise Fraud Risk Management Lead, under the direction of the Operational Risk Manager, is responsible for the enterprise operational risk event and losses and fraud risk management programs. Key responsibilities include day-to-day oversight and execution of the operational risk event and losses and fraud risk management frameworks. Plays a critical role in gathering, analyzing and presenting of key operational and fraud risks and controls, risk events and losses and metrics. Oversees the identification, analysis and calibration of software and other tools to reduce operational risk. Serves as subject matter expert regarding bank operations and fraud functions, systems and policies. Promote risk and control communication for augmented transparency, decision-making and risk optimization.

Work closely with business line and executive management in carrying out the assigned duties. Demonstrates independent judgement with a minimal amount of supervision and direction. Perform a wide range of services, some of which are complex and confidential in nature.

RESPONSIBILITIES

• Review operational incidents for financial impact, root cause analysis, and controls impacts to mitigate potential recurrence.
• Work with stakeholders to remediate and mitigate process and/or control weaknesses identified throughout root cause analysis.
• Serve as a resource in assessing operational and control weaknesses for continuous improvement of risk mitigation.
• Define operational loss KRIs and KPIs for the identification of trends and areas of elevated risk loss exposure.
• Gather operational risk-related data from internal or external resources and conduct statistical analyses to quantify risks.
• Develop and maintain metrics and dashboard for managing and reporting risk to management and the Board.
• Conduct root cause analysis related to risk events and losses to determine potential process weaknesses or gaps.
• Lead trend analysis of operational risk events and losses and recommend control enhancements based on data findings.
• Conduct Quality Control/sampling of fraud cases to validate risk framework.
• Complete loss and recovery reconciliations to ensure the completeness of data.
• Facilitate identification of KRI and KPI metrics for business units to implement, measure, and monitor the success of risk controls
• Establish reporting and approval processes for the review of risk events, including escalation points to Senior Executive management.
• Lead scenario planning to identify scenario analysis risks including supporting data and applicable participants, and create pre-meeting materials.
• Lead the Fraud scenario workshop including scheduling and conducting the scenario workshop(s) including credible challenge.
• Compile and review scenario workshop outputs for follow up, if needed, and finalize report for publication.
• Monitor annually for potential changes in underlying risk factors or drivers of the scenario.
• Develop, implement and maintain enterprise policies and processes to mitigate fraud risk while ensuring an appropriate balance between risk management and customer experience.
• Collaborate with business unit management to establish fraud risk management protocols, detective and preventive fraud controls, and to assess the effectiveness of controls for fraud risks.
• Advise and provide guidance on strategies to reduce and manage financial loss from fraud activities.
• Identify, configure and implement fraud detection tools, and refine detection calibration to maintain optimum tradeoff between fraud risk management and operational efficiency.
• Oversee monitoring of real-time fraud warning queues, authorization systems, and fraud risk management applications.
  
  
  
• Perform periodic fraud risk assessments in conjunction with business unit management, considering the likelihood and impact of potential internal and external fraud.
• Collaborate with Enterprise Risk Management, Project Management Office and business unit management in assessing fraud risk associated with new activities, products or services of the Bank.
• Participate in developing and support implementation of policies, procedures and/or technologies to mitigate fraud risk for new business initiatives.
• Develop metrics, key performance indicators, and reports summarizing operational and fraud risks and trends for review by management and board risk committee meetings.
• Manage requests for operational and fraud information and data from management and auditors.
• Other duties as assigned.

QUALIFICATIONS

• Minimum of five (5) years of experience in banking or similar industry
• Minimum three (3) years of operational risk and fraud risk management responsibilities in either an operating or oversight function.
• Broad knowledge and experience encompassing a wide range of banking / financial services functions and associated operational and fraud risks.
• General understanding of principal banking regulations.
• Must have experience reviewing fraud reports.
• Exposure to and interaction with Federal and state regulators and both internal and external auditors preferred.

A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $110,483 to $165,724. Actual compensation will vary based on various factors including but not limited to location, experience, and performance. A discretionary bonus and/or business line incentive may be provided, in addition to a medical and other benefits, dependent on the position. For more information regarding our benefits, please visit https://www.ppbi.com/careers.html

CA (Los Angeles applicants): Applicants are notified that the Company is an insured depository institution subject to the restrictions and requirements of Section 19 of the Federal Deposit Insurance Act (12 CFR 303) ("Section 19"). In accordance with Section 19, the Company will consider an applicant's criminal history after an applicant is made a conditional offer of employment. Qualified applicants with criminal conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Ordinance. Section 19 may prohibit the Company from employing an applicant with criminal conviction(s) for fraud, breach of trust, embezzlement, mishandling of money or any crime of violence may have a direct impact on the job duties as set forth in the job description and such convictions may result in withdrawal of a conditional offer of employment in accordance with the Los Angeles Fair Chance Ordinance. Because of the nature of our business, a review of your criminal history is necessary to comply with Section 19 and to avoid substantial risk to our business operations and licensing.

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