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Manager, Corporate Physical Security

Charter Communications
United States, Missouri, Kansas City
Oct 04, 2024

Are you a strong leader with institutional security knowledge? Can you quickly assess situations and act with integrity to resolve security risks? If you have a strong sense of service and desire to support your community, a Physical Security job with Spectrum may be right for you.

Spectrum keeps nearly 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet, TV, mobile and voice. Our Corporate Physical Security team ensures the physical security and safety of Spectrum employees, property, and customers. CPS operates out of corporate campuses throughout the country and works with partners in more than 41 states to provide a full range of exceptional security and customer services.

BE PART OF THE CONNECTION

As the Manager of Corporate Security, you'll assume responsibility for the Divisional Director's duties during their absence. You'll plan and direct the investigative and physical security functions of the division, guided by the Divisional Director of Corporate Security. Developing and implementing physical security and investigative programs and strategies for the division will be your accountability. You'll direct investigators and physical security specialists to comply with company policies, legal, and regulatory requirements. Additionally, you'll represent Corporate Security on various committees, conduct briefings, and coordinate with management and law enforcement when necessary.

To excel in this role, extensive security management and investigative experience and strong leadership and communication skills are necessary. Your responsibilities will include ensuring the smooth operation of physical security and investigative functions, maintaining high-quality results, and compliance with legal and regulatory requirements. A proactive, detail-oriented, and problem-solving individual will thrive in this role.

WHAT OUR MANAGER OF CORPORATE PHYSICAL SECURITY ENJOY MOST

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Overseeing day-to-day operations of investigative and physical security personnel within the division
  • Tracking activity, incidents and physical security needs
  • Developing strategic relationships and acting as a liaison between Charter Communications and project integrators
  • Managing the facility security assessment process and ensuring compliance with security standards, policies and procedures
  • Cultivating the security team by assigning responsibility, managing accountability, and providing opportunities for growth
  • Coordinating finance for capital security project activities with department program
  • Developing standards and procedures for physical security projects that implement systems for the protection of company personnel, assets, and information
  • Managing the facility security assessment process and ensuring compliance with security standards, policies, and procedures at all Charter Communication facilities
  • Ensuring that the security programs and strategies of the organization are effectively implemented and maintained
  • Managing, coordinating, and assuring the quality of activities of technical and support staff within the department and with outsourced security services, including final commissioning of all physical security projects
  • Coordinating the finances of all capital security project activities with department program and holding budgetary responsibility for outsourced services.

You'll find our 24/7 security operations center to be highly responsive, with an always-on level of observation and a welcoming atmosphere. Our team innovates with data and metrics to effectively address risks and work more efficiently. If you're diligent, perceptive, and seeking career growth, you'll thrive in our environment focused on professional development opportunities.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Ability to read, write, speak and understand English
  • Ability to efficiently manage multiple tasks simultaneously to completion
  • Ability to use arithmetic skills accurately to complete daily paperwork
  • Effective interpersonal, organizational, and communications skills, as well as the ability to deal with all levels of people, both inside and outside the company
  • Effective verbal presentation and written communication skills
  • Comprehensive understanding of the criminal justice, court system and private security regulations
  • Basic knowledge of data analytics and social media tools for threat mitigation and internal communications
  • Knowledge of Microsoft Outlook, Word, Excel, PowerPoint
  • Knowledge of Federal, state or local regulations relevant to the company (i.e., PCI, CPNI, SOX, HIPAA, and data privacy affecting theft of cable service preferred)
  • Understanding of the complexities of software and networking; how the systems work together
  • Accuracy and attention to detail
  • Comprehensive understanding of physical security threats and investigations
  • Bachelor's degree or equivalent experience

Preferred Qualifications

  • Combined experience in conducting investigations in the military, local law enforcement or corporate security environments - 10+years
  • Management experience - 2+years
  • Experience managing business resumption/recovery programs
  • Preferred Skills/Abilities and Knowledge
  • Working knowledge of Charter Communication's incident management and project tracking systems
  • PSP (Physical Security Professional - Certification)
  • CPP (Certified Protection Professional)
  • Office environment
  • Up to 30% Travel with the ability to work hours outside of normally scheduled shift with little or no advance notification required

SPECTRUM CONNECTS YOU TO MORE

  • Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
  • Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
  • Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
  • Total Rewards: See all the ways we invest in you-at work and in life

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GSE501 2024-41380 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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