DIRECTOR, QUALITY IMPROVEMENT & PATIENT SAFETY

ABOUT THE JOB

Join MU Health Care as the Director of Quality Improvement and Patient Safety, a dynamic leadership role that puts you at the heart of shaping the future of healthcare. In this transformative position, you'll spearhead initiatives that elevate patient care and safety across the entire organization. Lead a passionate team of managers and project leaders, collaborating with departments to solve complex challenges, enhance clinical outcomes, and drive excellence in care delivery. From reducing inpatient falls to advancing infection prevention, your efforts will have a direct and lasting impact on patient safety and the quality of care we provide. Be the catalyst for meaningful change in healthcare!

SALARY RANGE: $126,796.80-$206,960.00

ABOUT MU HEALTH CARE

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 90 specialty clinics located throughout the region.

As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility, and excellence foster a collaborative work environment where you can grow your career

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including nine holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more
• See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION
Implement and manage the quality management system throughout MU Health Care. Engage leadership, staff, and medical staff in analyzing performance data and developing plans and processes to improve and track performance.

Develop and execute strategic and operational projects and processes for the Office of Clinical Effectiveness in partnership with the Chief Quality Officer. Set clear goals, priorities, and objectives for the direct report management team.

Oversee multiple departmental operations and designated projects to ensure that goals or objectives are accomplished within the prescribed time frame.

Drive complex interdepartmental improvement projects to achieve improved clinical outcomes, and to improve the value and reliability of care across the clinical continuum.

Identify areas for improvement based on surveillance of internal performance and assessment of risks, as well as externally defined performance priorities for clinical quality and patient safety. Establish multidisciplinary work teams, facilitate team progress, and ensure and communicate quantifiable results.

Direct the identification and implementation of infection control goals and objectives.

Partner with other MU Health Care leaders to meet governmental and regulatory requirements, including maintaining effective relationships with agencies, staying current with legal and regulatory changes, and ensuring organizational readiness for surveys.

Plan and direct educational offerings for leadership, medical staff, staff, and trainees on performance improvement, patient safety, infection control, and regulatory affairs.

Generate budgets, timelines, and work plans, and ensure successful execution.

Build and lead a high-performing team. Responsible for employee recruitment, performance evaluation and personnel management and ongoing development and engagement.

Oversee the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care across units.

Direct the implementation and oversight of MU Health Care time and attendance policies and practices.

May complete unit/department-specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

Bachelor's degree.

Master's degree in a related field or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities can be acquired in leading quality and patient safety programs.

Seven (7) years of related experience.

PREFERRED QUALIFICATIONS

Three (3) years of managerial experience in a complex or academic healthcare setting.

Clinical licensure and experience. Certified Professional in Healthcare Quality (CPHQ) by National Association for Healthcare Quality (NAHQ), or Lean Six Sigma Black Belt (LSSBB) certification, or equivalent advanced certification.

Additional license/certification requirements as determined by the hiring department.