Program Manager, Change Management

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

As a member of the change management team, you will engage with NB leaders and teams to embed our change management methodology into our organizational culture and support the execution of global transformation strategies. This role is a part of the Talent Center of Excellence at New Balance and works as both a strategic advisor and consultative partner on transformation initiatives.

MAJOR ACCOUNTABILITIES:

• Strengthen our OCM foundation and NB's change management acumen:

  • Partner with business areas to drive the future structure and operating procedures for NB's organizational change management program.

  • Design, deliver, and adjust tools in support of a robust change management toolkit for internal practitioners.

• Partner with program teams to support successful organizational transformations:

  • Lead listening sessions to gather organizational project requirements and assess needs.

  • Develop and support communications for cross-functional, large-scale projects and organizational transformations.

  • Execute activities such as change impact assessments, change/communication plans, stakeholder assessments, and other change specific project deliverables

  • Measure and report on the organizational impact of our change management method.

• Be a trusted advisor to leaders of change initiatives: Consult on complex, cross-functional issues that support long-term organizational improvement.

REQUIREMENTS FOR SUCCESS:

• 10+ years of professional experience with program and project management or management consulting

• Experience with and knowledge of change management principles, methodologies, and tools.

• Active listener who can synthesize disparate information to understand the bigger picture

• Effective communicator and relationship builder with all levels of an organization.

• Intellectually curious and lifelong learner

• Flexible in being both strategic and tactical in their work

• Strong team player and comfortable working with and through others.

• Solid business acumen and understanding of organizational issues and opportunities.

• Bachelor's degree in business management, psychology, or equivalent experience or coursework

• Master's degree in I/O Psychology and/or certification in Prosci Change Methodology preferred

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Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.