Security Operations Specialist I - RMOC

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Initiate incident management for incidents under the authority of Corporate Security
• Operate and monitor advanced security systems, including CCTV, alarms, and access control systems
• Conduct real-time surveillance to detect and respond to potential security threats
• Ability to assess a baseline to detect/deter/respond to anomalies
• Investigate and analyze security threats to deploy mitigation techniques
• Document information and actions taken in case management system
• Support security personnel by providing additional information through research of internal and external systems
• Prepare and disseminate security products at the request of security leaders
• Maintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systems
• Provide direct and indirect support to security personnel as needed throughout the duration of the event
• Monitor access control systems and surveillance cameras and investigate alarms and incidents
• Conduct special projects and assignments in support of the RMOC and Corporate Physical Security operations
• Perform other duties as requested

Required Skills/Abilities and Knowledge

• Self-starter and motived to address all issues and incidents
• Ability to master Corporate Physical Security computer based technology
• Ability to manage multiple priorities simultaneously, working efficiently and effectively under tight deadlines and in a stressful environment
  Effective research and analytical skills
• Effective information management skills
• Ability to assess issues and solve problems
• Ability to work independently and as part of a team
• Effective documentation and written communication skills with the ability to prepare executive level situational reports
• Effective oral communication skills with the ability to present incident details in a clear and concise manner to regional security leaders and executive level management
• Effective computer proficiency in Microsoft office applications, GIS systems, and other open source search engines and applications
  Knowledgeable on computer hardware and software applications
• Detail oriented, able to multi-task in stressful situations

Required Education
Associate's degree or equivalent experience

Required Related Work Experience and Number of Years
Equivalent military / law enforcement /security operation center work experience - 3+

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Proficient in monitoring open sources to identify events which may impact company operations

Preferred Education
Bachelor's degree or equivalent experience

WORKING CONDITIONS
Office environment
Ability to work overnights, weekends, holidays as needed