Manager, Quality

Chromalox
United States, Tennessee, La Vergne
1347 Heil Quaker Boulevard (Show on map)
Oct 09, 2024
Manager, Quality At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else. Chromalox started with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. That pioneering, innovative spirit continues today. Built on opportunity and innovation, Chromalox has grown to serve more global markets and industries. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world! The Role: The Quality Manager will manage, plan, and coordinate the quality control program to ensure continuous service consistent with established standards; direct the quality program to comply with ISO 9001:2008 requirements; and lead the Lean Six Sigma Program for location. Additionally, they will Assist applicable personnel in meeting key metrics and continuous improvement goals while playing an active role in the organization's quality management/continuous improvement teams. The individual will also work closely with design engineering on new product development projects while assisting with developing verification and validation test plans. By overseeing the Production Part Approval Process (PPAP) for product qualification, the individual ensures all quality and reliability requirements are achieved before launch. The individual also ensures proper manufacturing and inspection procedures are initiated and maintained. Your Responsibilities: Leads the location Lean Six Sigma Program by providing mentoring/coaching to resident Black Belt and Green Belt employees. Assists personnel with training on DMAIC fundamentals. Leads the Continuous Improvement efforts related to the Quality Management System, Quality Metrics, and Product Reliability. Plans, promotes, and organizes training activities related to quality and lean initiatives. Leads continuous improvement events in 5S, VSM, SMED, Process Variation Reduction, and TPM. Serves as Management representative for compliance to the Quality Management Systems under the scope of the ISO 9001:2008 Standard. Provides direct supervision of Quality personnel; recruits, hires, trains, evaluates employee performance, and recommends or initiates promotion, transfers, and disciplinary actions. Formulates and maintains quality objectives in coordination with corporate policies and goals. Works with suppliers to consistently achieve quality requirements; manages new supplier approval process. Works closely with the Materials team regarding supplier performance and applicable CARs/PARs; participates in periodic program reviews with key suppliers. Review customer return data to spot unfavorable trends that may require corrective or preventive actions; investigate customer complaints regarding quality and make appropriate adjustments. Develops and approves inspection criteria and procedures for use in-house and at supplier's facilities. Requirements: At least 5+ years of quality management experience; experience with electrical/electronic products is preferred. A B. S. Degree in appropriate science or engineering is preferred. Proven leadership applying Six Sigma methodology as a Black Belt or Master Black Belt. Experience or training in Lean, 5S, Value Stream Mapping, Cellular Manufacturing, SMED, TPM, and Kaizen events. Thorough knowledge of lean manufacturing, continuous improvement, problem-solving, corrective action implementation, statistical analysis techniques, design reviews, and new supplier approval process. Ability to work well with diverse employees, vendors, and customers. Ability to communicate effectively, orally and in writing. Proven ability to manage a quality program compliant with ISO 9001:2008. ASQ certification preferred. Proficient with Minitab software.