Manager, Quality
At Chromalox, part of Spirax Group, we build
advanced thermal technologies for the world's most challenging industrial
heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it
better and have been doing it longer than anyone else.
Chromalox
started with an innovative solution 100 years ago when a self-taught engineer
invented the first metal-sheathed resistance heating element. It was this then-advanced
thermal technology that launched an entire industry.
That
pioneering, innovative spirit continues today. Built on opportunity and
innovation, Chromalox has grown to serve more global markets and industries. We
excel in industries that have high expectations. We are acknowledged as experts
at delivering solutions that exceed specifications, limit risk, and reduce
operating costs.
Join us as
we continue to provide solutions to our customers and the world!
The Role:
The Quality Manager will manage, plan, and coordinate the
quality control program to ensure continuous service consistent with
established standards; direct the quality program to comply with ISO 9001:2008
requirements; and lead the Lean Six Sigma Program for location.
Additionally, they will Assist applicable personnel in
meeting key metrics and continuous improvement goals while playing an active
role in the organization's quality management/continuous improvement teams.
The individual will also work closely with
design engineering on new product development projects while assisting with
developing verification and validation test plans. By overseeing the
Production Part Approval Process (PPAP) for product qualification, the
individual ensures all quality and reliability requirements are achieved before
launch. The individual also ensures proper manufacturing and
inspection procedures are initiated and maintained.
Your Responsibilities:
- Leads
the location Lean Six Sigma Program by providing mentoring/coaching to
resident Black Belt and Green Belt employees.
- Assists
personnel with training on DMAIC fundamentals.
- Leads
the Continuous Improvement efforts related to the Quality Management
- System, Quality Metrics, and Product Reliability.
- Plans,
promotes, and organizes training activities related to quality and lean
initiatives. Leads continuous improvement events in 5S, VSM,
SMED, Process - Variation Reduction, and TPM.
- Serves
as Management representative for compliance to the Quality Management
Systems under the scope of the ISO 9001:2008 Standard.
- Provides
direct supervision of Quality personnel; recruits, hires, trains,
evaluates employee performance, and recommends or initiates promotion,
transfers, and disciplinary actions.
- Formulates
and maintains quality objectives in coordination with corporate policies
and goals.
- Works
with suppliers to consistently achieve quality requirements; manages new
supplier approval process.
- Works
closely with the Materials team regarding supplier performance and
applicable CARs/PARs; participates in periodic program reviews with key
suppliers.
- Review
customer return data to spot unfavorable trends that may require
corrective or preventive actions; investigate customer complaints
regarding quality and make appropriate adjustments.
- Develops
and approves inspection criteria and procedures for use in-house and at
supplier's facilities.
Requirements:
- At
least 5+ years of quality management experience; experience with
electrical/electronic products is preferred.
- A
B. S. Degree in appropriate science or engineering is preferred.
- Proven
leadership applying Six Sigma methodology as a Black Belt or Master Black
Belt. Experience or training in Lean, 5S, Value Stream Mapping,
Cellular Manufacturing, SMED, TPM, and Kaizen events.
- Thorough
knowledge of lean manufacturing, continuous improvement, problem-solving,
corrective action implementation, statistical analysis techniques, design
reviews, and new supplier approval process.
- Ability
to work well with diverse employees, vendors, and customers.
- Ability
to communicate effectively, orally and in writing.
- Proven
ability to manage a quality program compliant with ISO 9001:2008.
- ASQ
certification preferred.
- Proficient
with Minitab software.