At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of Mobility Administrator, we'll count on you to:
- Be responsible for the effective and efficient installation/configuration, operation, and maintenance of applications, hardware, software, and related infrastructure in support of mobile platforms
- Contribute to and maintain system standards
- Research and recommend innovative, and, where possible, automated approaches for tasks
- Provide Level 2 and 3 support for end users
- Investigate and troubleshoot complex issues
- Repair/recover from hardware and software failures, while coordinating and communicating with impacted end users
- Prepare reports and presentations as needed
- Be responsible for Mobile Device Management (MDM) infrastructure strategy, planning, design and support for the enterprise
- Manage overall planning and operations of MDM, including integration into client processes and compliance activities
- Areas of focus that also include infrastructure and application support and monitoring, maintenance, incident management, change management, problem management, and capacity management, as well as providing guidance on improving and automating the current existing processes
- Identify automation opportunities, upgrade vendor releases to the MDM infrastructure and clients, provide technical expertise, maintain knowledge base of resolutions, and escalate issues to third-party vendor
- Assist in planning efforts, process improvements, and testing
- Perform other duties as needed
Preferred Qualifications
- Familiarity with telecommunications functions and experience with tables, views, indexes, and reports
- IT server and cloud knowledge: navigation, security, and scripting
- Ability to plan, organize and coordinate work activities
- Attitude and commitment to being an active participant of our employee-owned culture
#LI-KV1
Required Qualifications
- Familiar with Windows, Exchange, Windows Infrastructure (AD, DNS, WINS, DHCP, File & Print, IIS, FTP), SharePoint 2010 and 2016, F5, VMware, etc.
- A minimum of 2 years of experience
- Practical experience in the deployment and operations of mobile solutions in a large, global enterprise
- Ability to contribute and apply best practices and alternatives to the client mobile environment
- Ability to work with a broad range of stakeholders, including internal customers and external vendors
- Ability to understand and assess the dependencies related to supporting complex systems
- Communicate in a clear, concise, and understandable manner, both orally and in writing
- Listen carefully and ask questions to understand the views, concerns and comments of others
- Ability to clearly convey information and ideas to different roles and skill levels to meet the needs of the audience
- Ability to establish and build healthy working relationships and partnerships with clients, vendors, and peers
- Self-motivated, agile in adapting to changing work
- Knowledge of and experience with device management technologies
- Technical contributor expertise and support planning for infrastructure and applications
- Must have good analytical skills and a passion for solving difficult, technical problems
- Must be a self-starter, curious about technology, able to multitask and work independently
- Ability to work well within a diverse team
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) Irvine, California: $57,155.00 - $81,650.00 Billings, Montana: $47,215.00 - $67,450.00
Primary Location
:
United States-Nebraska-Omaha
Other Locations
:
United States-Arizona-Phoenix, United States-North Carolina-Charlotte, United States-North Carolina-Raleigh, United States-Utah-Salt Lake City, United States-Florida-Tampa, United States-Montana-Billings, United States-Oregon-Portland, United States-California-Irvine
Industry
:
IT
Schedule
:
Full-time
Employee Status
:
Regular
BusinessClass
:
Marketing and Admin
Job Posting
:
Oct 4, 2024 |
HDR, Inc.
life insurance, parental leave, paid holidays, tuition reimbursement
Oct 04, 2024