FOA Team Leader

Title: Front Office Lead

Location: Fountain Valley, CA

Department: Facility Operations

Status: Full-time

Shift: Days (8hr shifts)

Pay Range: $21.50 - $31.65

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Position Summary:Supports leadership in coordinating and facilitating the Front Office Operations of the clinical site(s) as

assigned utilizing the five (5) Simply Better steps with every patient team member interaction

Essential Functions and Responsibilities of the Job

• Must have the ability, skill-set, qualifications, education, and licensure that are required for all the
  responsibilities this position must cover.
• Must excel in communication (written & verbal), customer service and can work independently or as
  part of a team.
• Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and
  follow through.
• Can utilize critical thinking skills to identify issues, problem solve to logical conclusion, demonstrate
  initiative, and be responsible.
• Ensure optimal Front Office patient flow to guarantee an environment of quality patient care.
• Be at work and be on time.
• Follow company policies, procedures and directives.
• Interact in a positive and constructive manner.
• Prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• One (1) year minimum in medical field preferably in an ambulatory care environment

Education/Licenses:

* High School graduate or equivalent required.

* AA or BA/BS degree preferred or equivalent experience.

* Current BLS for Healthcare Provider.