Operations Assistant, Air Export Gateway

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DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Miami, 12430 NW 25th St

Division:Air & Sea

Job Posting Title: Operations Assistant, Air Export Gateway - 86991

Time Type: Full Time

Operations Assistant

As an Operations Assistant, you will be responsible for supporting the administrative functions of the operations team in the transportation and logistics industry. You will assist in maintaining accurate and up-to-date records, coordinating with various internal and external stakeholders, and ensuring compliance with company policies and procedures.

This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast-paced environment.

Duties and Responsibilities

• Assist in maintaining accurate and up-to-date records related to shipments, customer information, and other operational data.
• Enter shipment data into computer systems and ensure accurate record-keeping.
• Provide administrative support to the freight forwarding team, including answering phones, responding to emails, opening files, and filing documents.
• Assist with billing and invoicing processes, check vendor's invoices, and approve or dispute them in case of rate discrepancies.
• Check internal billing and dispute the incorrect invoices using DSV's tools and applications.
• Check and process CASS billing on monthly business, including but not limited to disputing the incorrect billing, approving invoices, check the rate discrepancy, etc.
• Assist in preparing and submitting reports to management.
• Support the operations team in other administrative tasks as needed.
• Ensure compliance with company policies and procedures.
• Other duties as assigned by the supervisor or upper management.

Educational background / Work experience

• Associate or bachelor's degree in a relevant field such as business, logistics, or administration preferred.
• Minimum of 1 year of experience in an administrative support role, preferably in the transportation and logistics industry.
• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in air exports is highly desirable.

Skills & Competencies

• Ability to perform basic mathematical calculations, such as calculating costs and rates.
• Strong attention to detail and organizational skills.
• Excellent organizational and time management skills
• Excellent verbal and written communication skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Preferred Qualifications

• Understanding of logistics and supply chain operations.
• Experience working in a team environment.

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics.
• Deep understanding of CASS system and billing system of non-CASS airlines.

Language skills

• Fluent in English (oral and written)
• Knowledge of additional languages is a plus.

Computer Literacy

• Proficiency in Microsoft Office, particularly Excel and Word.
• Proficiency in transportation management systems - CargoWise - is a must.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $20.75 - $27.75/ Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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