Position Type:
Full-Time
Class Category
Classified Staff
Job Open Date
10/07/2024
Job Close Date
10/28/2024
Open Until Filled
No
Initial Screen Date:
10/04/2024
Minimal Qualifications:
* Bachelor's degree;
* 1 year experience related to financial aid.
* Master's Degree preferred.
* Minimum Education Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Preferred qualifications:
Preference will be given to individuals who possess:
- PeopleSoft Student System experience
- Experience with ImageNow/WebNow or other imaging software
- Experience determining eligibility, awarding and monitoring financial aid awards
- Knowledge of state and federal aid regulations, policies and procedures
- Experience with Missouri Department of Higher Education Workforce Development software system
- Experience with excel spreadsheets
- Customer service skills
- Attention to detail
Work Hours
Normally scheduled 8:00 am - 6:00 pm, Monday through Thursday and 8:00am - 4:30pm Friday; however, may be required to work other shifts to include days, evenings and/or weekends. Candidate will be responsible for working rotating shifts. Schedule subject to change based upon department needs.
Compensation
The annual salary is $51,191-$54,262. A competitive benefit package is included.
Special Instructions to Applicants
PLEASE NOTE:
- Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration.
- Interviews will be conducted by a hiring committee.
Class Summary
Incumbents provide comprehensive information and services to students and prospective students in single areas or across a number of disciplines that may include admissions, financial aid, academic advising, records and transcripts, career services, international students, and disability services. Major duties and responsibilities include: coordinating academic support programs; assisting students with enrollment, registration, financial aid application, and other student support services; providing referrals; preparing and reviewing records, forms, and documents; preparing correspondence and reports; reconciling accounts; processing payments or refunds; maintaining database; completing Federal verifications; and providing support to supervisors, counselors, managers.
*
EOE/M/F/Vet/Disabled
Typical Essential Duties
- Provides assistance to students and campus Financial Aid personnel by providing advice and information related to financial assistance programs, academic services and offerings, and enrollment processes; work may involve responding to inquiries via phone, email, or in person; and reviewing information to determine program, aid, and scholarship eligibility.
- Direct contact with students is minimal, but is necessary in some instances. Incumbents major duties may include: awarding student Federal, State, Institutional, Foundation, and Third Party aid through batch and individual processes; monitoring the accuracy of awards, files exchanges with outside agencies, changes in enrollment and academic progress; verifying student files and determines eligibility; requesting and returning aid; reconciling accounts; ensuring compliance and maintaining a thorough and up-to-date understanding of Institutional policies and procedures.
- Provides advising, troubleshooting and supporting functions to campus financial aid advisors, managers, deans, directors, instructors and front-line staff on the eligibility of all the different student aid programs. Serve as the financial aid subject matter experts for the areas they are responsible for; analyze complex situations and find solutions.
- Researches and stays abreast of federal guidelines regarding verification, DoE rules and regulations, and Federal Student Loan regulations.
- Processes financial aid applications, appeals, and/or returns of financial assistance; reconciles accounts; ensures that all information is accurate; and recommends, tracks, approves, and/or awards individual awards/scholarships.
- Prepares, maintains, and/or reviews reports, records, promotional materials, and other documentation; work may involve utilizing online systems and databases to record information; and compiling, researching, and analyzing information.
- Coordinates with internal and external staff, departments, and agencies, to communicate information, provide recommendations, represent the College, and facilitate departmental operations.
- Assists with/or develops special programs relating to financial aid that provide services to the College's community. Incumbents provide guidance and support to campus financial aid staff.
Knowledge
- Knowledge of financial aid procedures and practices;
- Knowledge of financial aid programs;
- Knowledge of modern office practices, procedures, and equipment;
- Knowledge of applicable Federal, State, and local laws, rules, and regulations;
- Knowledge of basic filing and recordkeeping principles;
- Knowledge of customer service principles;
- Knowledge of basic budgeting principles;
- Knowledge of computers and related software applications;
Skills
- Skilled in processing financial aid applications;
- Skilled in providing customer service;
- Skilled in operating modern office equipment;
- Skilled in applying applicable laws, rules and regulations;
- Skilled in monitoring scholarship and loan funds;
- Skilled in maintaining files and records;
- Skilled in using a computer and related software applications;
- Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.
Positions Supervised
No staffing table positions
Physical Requirements
Positions in this class typically require: feeling, grasping, hearing, fingering, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.
Licensing Requirements
None.
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Metropolitan Community College
Oct 07, 2024