Program Manager

SUMMARY:

The Program Manager leads/supports Cytek Product Development or Product Improvement projects from Concept to Commercialization meeting the Project Scope, Quality, Cost, and Timing Objectives. The Program Manager is responsible for actively working cross functionally to maintain engagement and focus on the project effort. Working with R&D, Sales and Marketing to develop the project Business Case and ensuring Customer Requirements and Product Design are in alignment to meet the target market and revenue forecast. Leading and guiding the R&D development effort to meet defined project deliverables and milestones (including early feasibility, development, verification, and design transfer). Support executive report outs (KPIs, Project Status) and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Program Manager leads/supports Cytek Product Development or Product Improvement projects from Concept to Commercialization meeting the Project Scope, Quality, Cost, and Timing Objectives. Acts as project core team leader, facilitating problem identification and resolution, along with tracking overall project success and status. Requires working closely with leadership and finance teams to develop project and departmental budgets.

Provides leadership in executing and preparing portfolio reviews for leadership, and acts as owner for assigned related product lines, product families or business segments (i.e. RUO, Clinical, Software) to ensure cross functional alignment in technology development, development, and sustaining efforts. Facilitates and leads efforts to develop and build product roadmaps working with R&D, Marketing and Executive Leadership. May be asked to support projects and programs related to business operations including IT programs, site/manufacturing transfers, business acquisition, or other projects as assigned.

Supports metric/data collection and KPI collection to inform business decisions and track strategy execution. This includes development, maintenance and report outs for executive and core team level dashboards (i.e. PowerBI, SmartSheet, VBA). Lead efforts to review product roadmap with executive leadership team, and facilitate formal project approval onto the portfolio roadmap. Supports monthly/quarterly portfolio reviews and data preparation.

REQUIREMENTS & QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's Degree in Engineering, Chemistry, Biology or Biochemistry (Required)
• Master's Degree in Engineering, Business Administration, or Finance (Preferred, not required)
• Professional certification (i.e. PMP) (Preferred, not required)
• At least 5 years of experience working with the development, implementation or commercialization of instrumentation, software and/or reagents supporting Life Science, Pharmaceutical, Diagnostic or Medical Device industries.
• At least 1 year managing and developing project or department budgets
• Experience in a management or technical lead role (Preferred, not required)
• Experience in managing clinical trials/CROs supporting Class I, II, or III products (for FDA submission) (Preferred, not required)

ADDITIONAL SKILLS AND COMPETENCIES (OPTIONAL):

Lead Project team to define and manage the following:

• Project and product scope
• Project tasks required to complete deliverables.
• Project resources necessary to complete tasks in desired timeframe.
• Project schedule necessary for each phase of the project
• Project and Product Risks associated with delivery of a quality product on time and on budget.
• Project budget (i.e. resource, material, external agreements, royalties)
• Guiding the Technical team to identify objectives, address technical issues, make decisions, and create technical solutions.
• Demonstrated experience creating chemical consumable development process and product workflows and associated software use cases
• Experience with Project budget creation, revenue forecasting, resource allocation, and project scheduling tools is required (i.e. JIRA, Confluence, MS Project, SmartSheet)
• Experience using the Windows OS, MSOffice Applications, Engineering Change Order Systems, Design History Files, and the creation of Procedures and Reports
• Awareness of US and International regulations and standards that apply to the in vitro diagnostic and medical device industry, including FDA Quality Systems Regulations, CFR 820, ISO 13485 & 9001 & 14971. Demonstrated verbal and written communication skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prolonged periods of sitting and standing

Cytek is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.