Regulatory Relations and Enterprise Risk Management (ERM) Manager

The Regulatory Relations and Enterprise Risk Management (ERM) Manager will serve as a key point of contact between Northwest's regulators and business units and provide strategic and tactical management of Northwest's regulatory relationships by facilitating clear and consistent internal and external communication, conducting exam management activities in an organized manner and responding timely to regulatory requests and deliverables. In addition, the position will support the ERM framework and programs which could include enterprise-wide risk training, metrics, issues management, policies and procedures, management and committee reporting, and quality assurance activities. The Regulatory Relations and ERM Manager will also help facilitate messaging of risk-related initiatives and updates to the risk pillars, and broader organization, when necessary, through effective communication and development/maintenance of standard toolkits and intranet site.

Essential Functions
* Establish and maintain a formal examination management process to improve standards, coordination, and discipline for interactions with the regulators across the bank and present our commitment to regulatory compliance and our strong culture of integrity
* Act as the lead and primary point of contact for the regulatory exam team and assist business lines during all regulatory examinations by coordinating and overseeing various aspects of the examination
* Be responsible for understanding the implications of regulatory messages and providing interpretation and guidance to internal executive business stakeholders
* Develop and maintain formal communication plans with key regulatory agencies to facilitate scheduling of important meetings and promoting information-sharing at all levels of the organization (including protocols for the frequency and type of communication required)
* Maintain full and easily acceptable records of all regulatory interaction
* Provide advice and conduct training to/for management regarding how Northwest colleagues should interact with regulators
* Coordinate and enhance communications with the various executive management teams to reduce the possibility of regulatory misunderstanding or inconsistent messaging. Ensure the organization speaks with one consistent and transparent voice to its regulators. Includes mapping organization contacts from across the institution to their regulatory counterparts and provide protocols for the frequency and type of communication required.
* Periodically communicate update on exam matters - schedule, results, issues, etc.
* Help to enhance the enterprise-wide risk management training program by developing meaningful and role-based trainings and streamlining where possible, while maintaining the integrity risk management requirements
* Assist to maintain and improve ERM's policy and procedure framework
* Analyze risk data across the pillars and assist in communicating key items and/or areas of opportunity to management and risk committees, up to the board through clear and concise reporting
* Help to further develop the risk metric program including but not limited to ensuring appropriate risk metrics are implemented and representative of the risk pillars and mapped from the Risk Appetite Statements down through Early Warning Indicators
* Perform quality assurance reviews to confirm ERM programs and framework are being consistently utilized and followed across each risk discipline
* Ensure relevant risk-related information and updates are appropriately disseminated across the risk organization, and broader organization, as needed; develop/maintain standard toolkits and intranet site

Additional Essential Functions
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment

Additional Responsibilities
* Complete special projects as requested

Safety and Health for those without supervisory duties
* Abide by the rules of the safety and loss prevention program
* Perform work tasks in a safe manner
* Report any and all injuries to supervisor
* Know what to do in case of an emergency

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education
Bachelor's Degree Accounting, Business, Finance, Legal Studies, or related degree

Work Experience
6 - 8 years Direct interaction with banking regulatory agencies, including communication and administration of corporate communication with regulatory agencies
6 - 8 years Experienced regulator or risk and control manager with a sound understanding of the regulatory agency supervisory processes
6 - 8 years Broad knowledge of a financial services organization's operations and understanding of regulatory points of interest

General Employee Knowledge, Skills, and Abilities
* Ability to establish effective working relationships among team members and participate in solving problems and making decisions
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Additional Knowledge, Skills and Abilities
Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches
Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans
Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion
Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning
Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience Extensive
Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information
Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required
Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters
Team player
Strong organizational and communication / persuasive skills
Thorough knowledge of bank regulatory concepts
Awareness of business, legal and regulatory environment