Repair Tech Consultant/Configuration Technician

Spectraforce Technologies
United States, Oklahoma, Tulsa
Nov 01, 2024
Repair Tech Consultant/Configuration Technician 12 months Tulsa, OK 74103 Work Schedule: M to F (07:30 AM - 04: 30 PM CST) Note: If the role is offered, the candidate will undergo a Public Trust Clearance background verification. Job Summary: This role will be responsible for staging and configuring QCC/IQ data bundles, hosting voice services, CPE operations orders, and special projects as required. Responsibilities: Receive and inspect equipments. Review the inventory to ensure all devices and components are present, noting any missing or damaged items like routers or power supplies. Use basic IT skills to check the equipment and identify if any parts need to be replaced or repaired. Set-up equipment at a staging station, running commands to wipe data and prepare devices for redeployment. Learn about different types of routers and how they will be used in the redeployment process. Keep records of equipment status, issues, and actions taken. Work with other teams to ensure equipment is ready for redeployment to the new facility. Additional Responsibilities Include: Materials Management (Picking Orders, Fulfillment of Orders). Completion of System Tasks as required by Order. Shipping, Receiving, and Inventory Put away. Reclamation Management (Receiving, Task Completion, Equip Wiping) Inventory Control (Cycle Counts, Excess Pulls, and Equipment Inventory) Forklift Operation Required Skills: At least 6 months of prior experience in a relevant role Logistics Experience (Warehouse, Inventory Control, Materials Management). HS diploma or equivalent Preferred Skills: Basic Configuration experience with Managed Routers and Hosted Voice Devices (Training can be provided if required). Forklift experience is a plus ((Training can be provided if required). Experience in IT/Security/Cybersecurity/Helpdesk support is preferred.