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As an
Assistant Branch Manager II
you will
Lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager.
In this role you will have the opportunity to:
- Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments.
- Be responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team.
- Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results.
- Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools.
- Be responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts.
- Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards.
- Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement.
- Be responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.
Education & Certifications
- H.S. Diploma: required (an equivalent combination of education and experience may be considered)
- NMLS registration preferred
Experience
- 6 or more years of retail banking experience
- 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required
Knowledge, Skills and Abilities
- Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending.
- Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
- Possess effective selling, cross selling and referral skills.
- Possess strong mathematical, problem solving, and negotiation skills.
- Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager.
- Experience in a financial sales representative oriented role.
Compensation & Benefits
- Targeted starting salary range (based on experience): $58,228-$83,703
- Annual incentive potential
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
- Get more information at: Employee Benefits | Banner Bank
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Banner Bank
$58,228.00 - $83,703.00 / yr
paid holidays, sick time, tuition reimbursement, 401(k)
Oct 08, 2024