Income Maintenance Caseworker-Mercer County Assistance Office

If you are eager to leverage your social services experience to positively impact lives during critical times, we have the perfect role for you. As an Income Maintenance Caseworker, you will play a vital role in assessing eligibility for various forms of financial assistance, including Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers, along with other programs managed by the Department of Human Services, all while adhering to state regulations. Apply today to join us in our mission to assist Pennsylvanians in leading safe, healthy, and productive lives through equitable, trauma-informed, and outcome-focused services while being an accountable steward of commonwealth resources.

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In this position, you will participate in an 8-week Income Maintenance Standard Training Program (IMSTP). Your main responsibilities will involve assessing eligibility for various forms of financial assistance, including Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers, along with other programs managed by the Department, in line with state regulations. To fulfill these responsibilities, you will conduct interviews with clients either via phone or in person, review and accurately apply policies, enter data into an automated eligibility determination system, and perform manual calculations. Additionally, you will document detailed case notes regarding client situations and any changes. All tasks must be completed within specified deadlines, adhering to both Federal and State policies. It is crucial to follow established policies and procedures while remaining informed about significant changes that may affect your knowledge and skills. Your duties will be performed under the general oversight of an Income Maintenance Casework Supervisor.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• FREE parking
• Full-time employment, 37.5 hour work week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
  • Work schedule may change based on operational needs
• Travel and overtime as required
• WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $50,836.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
• A bachelor's degree; or
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Mercer County. If no eligible candidates who live within Mercer County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.
• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.