Senior Business Intelligence Developer, Epic Cogito Certified

About Us

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

As a Senior BI Analyst/Developer certified in Epic Cogito, you will play a pivotal role in providing analytics insights and developing data solutions to support clinical and business operations. Collaborating closely with various stakeholders, your responsibilities span from gathering requirements and performing qualitative and quantitative analyses to designing, developing, and maintaining complex reports and databases. You'll serve as an Epic subject matter expert, leveraging tools like Clarity, Caboodle, and Snowflake, among others, to create visually appealing and digestible data presentations. Additionally, you'll mentor team members, contribute to process improvement, and stay abreast of emerging technologies to ensure optimal performance. Your expertise in Epic Cogito and associated technologies, coupled with strong communication and problem-solving skills, will drive the success of multiple projects and initiatives.

The Senior BI Analyst/Developer, Epic Cogito Certified will report to the Cogito Analytics Manager

Principal Duties and Responsibilities

* Collaborate with stakeholders to understand and address analytic and reporting needs across clinical and business operations.

* Gather user requirements and translate them into well-designed and validated BI solutions using tools such as Cogtio SQL, Clarity, Caboodle, and SlicerDicer.

* Develop, test, and implement reports, dashboards, and analytics solutions primarily utilizing Epic Cogito Data and Analytic Platform, Snowflake, and SQL Server.

* Create and edit Stored Procedures, Views, Functions and Queries on SQL Server to pull require data for reporting purposes using SQL Server Management Studio.

* Develops dynamic reports enabling the end users to define numerous parameters that allow users to filter and aggregate as required. Also creates custom reports that allow end users to drill down for more detail.

* Configure and create packages for report distribution using Microsoft SQL Server Business Intelligence Development Studios Integration Services.

* Serve as a resource and mentor for Analyst/Developers, sharing best practices, providing training, and fostering a culture of continuous learning.

* Maintain and improve processes related to data gathering, analysis, and reporting, ensuring accuracy, reliability, and data quality.

* Work with end-users to provide technical support, troubleshoot issues, and optimize software performance.

* Stay current with emerging software technologies and industry trends to recommend enhancements and innovations.

* Coordinate with internal and external stakeholders throughout the project lifecycle to ensure timely and successful delivery of analytics solutions.

* Provide expertise in relational databases, report writing tools, and Epic data models, contributing to the development and maintenance of complex reports and databases.

* Document detailed specifications, conduct unit testing, and provide end-user support for analytics solutions.

* Participate in on-call coverage

* Maintain confidentiality with regard to sensitive data.

* Adhere to organizational standards and apply communication, analytical, and problem-solving skills to identify and resolve system issues.

Qualifications

* Bachelor's degree in Computer Science, Information Systems, Health Administration, Health Sciences, or equivalent experience.

* Certification in Epic Cogito Fundamentals and relevant data models.

* 8+ years of experience in healthcare data analytics or SQL reporting, preferably with electronic medical records systems.

* Proficiency in SQL, relational database concepts, and report writing tools such as Crystal Reports, Business Objects, or Tableau.

* Strong interpersonal, communication, and critical thinking skills.

* Ability to work independently, manage multiple projects, and adapt to a changing environment.

* Commitment to continuous improvement, personal growth, and collaboration.

* Proficiency in Microsoft Office applications

* Understanding of clinical and business operations workflows and system configurations

Skills, Abilities and Competencies

* Excellent written and verbal communication skills

* Strong project management and organizational skills

* Detail oriented and experienced in leading projects from initiation to completion

* Attentive and intellectually curious, possessing the will and perseverance to aid and resolve issues

* Comfortable organizing and leading discussions with a broad range of end-users and/or leadership

* Experience with ITIL service desk functionality

* Proficiency in SQL, Windows and MS Office 365, familiarity with ServiceNow, Microsoft ADO, Workfront or similar tools

* Uses critical thinking to develop content

* Ability to work effectively in a complex and agile environment while remaining flexible and adaptable

* High-energy, high-impact, team-oriented professional that builds strong working relationships

* Demonstrates fiscal responsibility by effectively using Mass General Brigham resources

Working Conditions:

* This position is hybrid: 1-3x a week onsite Assembly Row, M-F Eastern Business Hours, with planned onsite workshops or meetings at Assembly Row offices

* Hybrid requires local travel to MGB sites, vendors, or conferences.

* Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.

* Normal office working conditions. The noise level in the work environment is quiet to moderate.

* While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift or move up to 5 pounds and occasionally lift or move up to 20 pounds.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.