Complimentary Food & Beverage Attendant

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Complimentary Food & Beverage Attendant is to provide guests with an excellent dining experience while assisting in the presentation of the complimentary breakfast/evening reception.

Work Performed:

The Complimentary Food & Beverage Attendant will be tasked with the following duties, responsibilities, and assignments:

• Complete the sanitization/disinfection/cleanliness of work area, including counter tops, utensils, equipment, and refrigeration equipment;

• Present complimentary breakfast/evening reception by obtaining supplies, clearing dishes, wiping table, restocking buffet area.

• Provide a high level of customer service, including resolving customer concerns in a warm and professional manner;

• Able to perform the duties of a complimentary bartender, busser, cook, or server as needed;

• Knowledge of menus, presentation, and preparation methods;

• Ensure that all food is stored in proper containers and at proper storage and holding temperatures;

• Work with all employees as a team to ensure smooth operation of food production;

• Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees;

• Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, keeping compartment sink, side boards, and refrigerators clean and sanitized;

• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and

• Any and all other work as required to complete the primary purpose of the position.