Field Service Manager - Jacksonville, FL

FloWorks is a leading specialty distributor of critical flow control products and provider of tailored technical solutions for MRO-focused applications. The company serves customers across chemical, downstream refining & renewables, high purity & sanitary, and other industrial end markets. FloWorks' product categories include valve & automation, corrosion resistant flow control, rotating equipment, flanges, filters & purifiers, and instrumentation. Privately held company headquartered in Houston, Texas.

Flotech is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.

As a Field Service Manager, you will be responsible for leading our field service team. This role is crucial for ensuring the highest level of service delivery to our clients while managing the operational efficiency of the team. The ideal candidate will possess strong leadership skills, a customer-focused mindset, and a proven track record in field service management.

Some of the exciting things you will do in this role...

• Collaborates effectively with team members to ensure seamless daily operations, providing guidance and mentorship to crew members to achieve exceptional results.
• Act as the primary point of contact for clients, addressing concerns and ensuring their needs are met.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Develops and delivers training programs to enhance crew members' skills and knowledge, fostering a culture of continuous learning and improvement.
• Accurately completes all necessary documentation, reports, and forms, including JSA, Vehicle Inspections, Equipment Inspections, and other critical records.
• Adapts to changing priorities and assignments, performing other duties as needed to support the team's goals and objectives.

A must...

• HS Diploma or GED. preferred.
• 5+ years of experience in field service management or a similar role
• Knowledge of electrical, pneumatic, and hydraulic control systems
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Excellent organizational skills and attention to detail.
• Valid driver's license with a driving record in good standing required.

The perks of working here...

• Tuition Reimbursement
• Competitive Pay + Bonus
• 401(K) retirement plan + up to 4% company matching
• Employee Referral Program
• FloWorks Cares Charity Program

Environmental Job Requirements...

• Regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (50 pounds).
• Typically requires overnight travel up to 50% of the time.
• Must be able to be on call at times and work overtime when needed.

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks is committed to fostering a culture where every individual is valued and empowered to contribute to a shared success.

FloWorks participates in the US Government's E-Verify program.