Assistant Director Assessment and Evaluation

Grade: T27

The link below will give you information about the University's "T"

salary structure.

Learn more about the "T" salary structure.

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Summary:

Reporting to the Assistant Vice Provost (AVP) and Director, Assessment & Evaluation in the Office of Institutional Research and Assessment (IRA), the Assistant Director (AD) will assist in the management and support for a range of assessment and evaluation activities across the university including institutional surveys, course evaluations, placement assessment, and assessment of student learning and administrative and support areas. The successful candidate will work closely with the IRA team and with faculty, administrators, and professional staff across the University to coordinate and sustain assessment planning. In coordination with the AVP, the AD will assist academic programs and administrative areas in the development of strategies and methods for the assessment of student learning outcomes. The AD will oversee development of assessment resources to support the culture of assessment across Temple University.

The AD is specifically responsible for the overall management, administration, and planning for survey administration and research at Temple University. With limited direction, the AD is required to design and execute appropriate research methodologies and data collection processes for a variety of issues important to the university, through primarily, but not limited to, survey research, and inclusive of the university's course and teaching evaluation process. This position chairs the university-wide Survey Coordinating Committee, manages the administration of internal surveys and course and teaching evaluations (Student Feedback Forms), and oversees the analysis of survey data and production of narrative and graphical reports presenting survey findings. The AD develops surveys within Temple's survey platform, is responsible for assuring strong response rates, determines and executes survey communication plans, and provides consultation and guidance to university constituents on survey design, development, and administration. The Assistant Director regularly communicates with and develops/maintains solid working relationships with internal and external contacts; negotiates solutions in response to critical issues; composes and delivers presentations and reports to departmental and business units/school leadership; and serves on University wide committees/task forces. The AD independently resolves problems and makes complex decisions within policy and practice guidelines; solicits best practices from other organizations; and demonstrates creativity in resolving complex customer issues, implementing new processes and products, and redesigning work processes. The AD trains and supervises research analysts and graduate assistants working on survey research; responds to internal and external ad-hoc requests for survey data; assists the assessment and evaluation team with other administrative and data requests. Performs other duties as assigned.

Click here to learn more about the benefits of working at Temple University.

Required Education & Experience:

Master's degree in education, social sciences, statistics or an appropriate discipline/field. At least 3 years of experience in institutional research and assessment. Supervisory/leadership experience. Strong Statistical and analytical skill sets and the proven ability to write effectively without the need of an external editor are essential. Experience working with survey data. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

* Broad knowledge of theory, principles, and practices of assessment of student learning and assessment of institutional effectiveness.

* Excellent organizational skills and attention to detail.

* Strong data analysis and reporting skills.

* Excellent oral and written communication skills with the proven ability to write effectively with minimal editorial assistance.

* Proven ability to effectively organize and present data in both graphic and tabular presentations.

* Ability to work independently, as well as part of a team, in a fast-paced environment.

* Strong customer service skills, along with the ability to interact with a diverse group of students, faculty, and staff.

* Advanced proficiency in the use of Microsoft Office suite or similar spreadsheet, database and word processing software.

* Ability to work nights and/or weekends, if necessary.

PREFERRED:

* Experience working with Banner (or other student information / ERP systems).

* Experience working in an Institutional Research office.

* Demonstrated ability to lead a team.

This position requires a background check.'

This position is Hybrid

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Click here.

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.