Operations Analyst

Clin. Res. Support

Full Time

81565BR

Job Summary

Under general supervision, the Operations Analyst is responsible for providing project management and general research administration support to Office of Clinical Trials Activation (OCTA) teams. Incumbents will provide a high level of diligence, accuracy and outstanding customer service in the furtherance of clinical trials activation. OCTA Operations Analysts will interact with a variety of stakeholders including OSR, /CD, /RB, faculty, department and other OCTA staff. This position plays a critical role in workflow distribution and communications to campus personnel.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Office of Clinical Trial Activation (OCTA)is responsible for delivering a suite of services to support clinical research. This includes managing the clinical trials management system (CTMS), Online Collaborative Research Environment (OnCore). Additionally, the OCTA is responsible for developing budgets and conducting coverage analyses and research billing plan reviews for clinical research studies conducted at UCSF. The OCTA negotiates payment terms with industry and nonprofit sponsors. The OCTA is responsible for processing new clinical research protocols and amendments, data collection and reporting using multiple electronic research systems and OnCore for extensive trial project configuration. The OCR works with clinical research supported by Federal, Private Industry, State, City/County, Non-Profit, Non-Governmental Organization (NGO) and institutional funding sources.

Required Qualifications

• Bachelor's degree in related area with a minimum of two years work experience in administrative analysis or operations research-post BA/BS degree
• Knowledge of applicable federal, state, local, sponsor and institutional regulations, policies, and guidelines; ability to comprehend and interpret complex language related to federal, non-profit and University regulations
• Ability to manage a high volume of transactions/data with high level of accuracy. Familiarity with UCSF contracts and wants policies and procedures
• Demonstrated competence in the use of Microsoft Office, including Word, Excel and Outlook; ability to learn Salesforce or similar database software
• Ability to maintain independent judgment; strong organization, communication skills (verbal and written); and a customer service focus
• Maintains current knowledge of compliance regulations in all areas of research administration
• Effective problem-solving skills; ability to multi-task and work in deadline-driven environment
• Experience in a clinical or research environment
  

Preferred Qualifications

• Three years of applicable work experience in administrative analysis or operations research.
• Knowledge of applicable compliance requirements related to use of human or animal subjects in research, financial conflict of interest, biosafety, etc.
• Previous project management experience

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004486 RSCH ADM 2 CX

Job Category

Accounting / Finance, Administrative Support, Professional (Non-Clinical)

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday; 8AM -5PM PST (Hybrid work model)