Family Services Case Worker

Position Title: Family Services Case Worker

Employment Classification: Full Time / Temporary

Location / Department: The Salvation Army Great Falls Corps

This is a temporary position with an indefinite end date.

General Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Family Services Case Worker is an advocate. They are responsible for providing front-line and follow-up assistance to individuals presenting a variety of needs.

Minimum Qualifications

• Must be a High School graduate or equivalent. An AA degree or comparable years of work experience preferred.
• Must submit to and pass a background check.
• Must complete Protecting the Mission - child safety training.
• Must possess a valid Driver's License and be a minimum of 21 years old.

Skills, Knowledge & Abilities

• Must possess the ability to work as part of a dynamic, high performing team and maintain confidentiality.
• Must have the ability to relate positively to people from diverse backgrounds and communicate well with the general public.
• Willingness to accept and implement The Salvation Army's philosophy for social work assistance, while supporting the mission of The Salvation Army.
• Be flexible and open to new ideas, concepts, and ways of doing things while keeping pace with multiple priorities.
• Possess the ability to work well independently and in a detailed, professional and courteous manner.
• Possess excellent oral and written communication skills.
• Ability to use basic office machines/equipment.
• Must be proficient with Microsoft Office (Word, Excel, Publisher and Power Point) and possess the ability to use Social Media.
• Able to pass a motor vehicle check as well as complete The Salvation Army driving test.

Essential Functions

• Perform casework services to include client interviews, needs assessments, and case management.
• Work within the approved budget to provide emergency food and direct financial assistance in the form of emergency rent, utilities and prescriptions.
• Assist with the receiving and processing of food as directed by the Director of Social Services.
• Assist Director with the preparation and submission of reports and statistics.
• Assist Director with maintenance of an active information and referral system.
• Assist Director with the maintenance of all filing systems - both hard copies and computer files - as they pertain to Family Services.
• Be familiar with and adhere to all funding source guidelines (Siebel, EFSP, etc.).
• Answer and direct incoming phone calls as needed.
• Preform light janitorial duties as needed (vacuuming, dusting, sanitizing, etc.)
• Be familiar with and maintain Protecting the Mission compliance.
• Attend staff meetings and trainings as required; including but not limited to Divisional/Territorial Social Services Conferences, Protecting the Mission - child safety training, and The Salvation Army fleet safety training.
• Assist with seasonal efforts, which may include but are not limited to: Summer Camp Registrations, Christmas Intake/Distribution, toy sorting, and data entry.
• Adherence to employee dress codes while working.
• Other duties as assigned by Director of Social Services / Corps Officers.

Working Conditions

• Ability to walk, stand, bend, squat, climb, kneel, run, jump, and twist on an intermittent and sometimes continuous basis.
• Maintain the ability to grasp, push, pull objects such as files, file cabinet drawers, reach overhead, and carry office supplies.
• Maintain the ability to operate a computer, telephone, and similar technologies.
• Ability to lift up to 25 lbs.

Special Comments

1. I understand that The Salvation Army is a Christian organization and that my conduct should at no time undermine the organization's modeling of Christian principals while I am on duty. As a representative of this organization I will present myself to be professional and of high moral character.
2. I understand that I will be covered by Workman's Compensation insurance while on the job and agree to cooperate in properly reporting all work-related injuries or accidents.

This position description has been assigned to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this position.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time.

Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, accruing from day one, for exempt positions.
• Accrued vacation is eligible for use after six months' service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.