Associate Engineer - Endpoint Specialist

The ideal candidate possesses an enthusiastic, and growth-oriented, personality capable of thriving in a fast-paced dynamic environment. Passionate about technology and providing outstanding experiences for our clients. We seek team members can balance competing demands and adapt smoothly.

As an Associate Engineer - Endpoint Specialist, you will play a key role in managing and optimizing endpoint solutions for our clients using Microsoft technologies, including Microsoft Intune, Microsoft Autopilot, SCCM, MDT, and traditional PC imaging. You will be responsible for ensuring the smooth operation of endpoint management systems, with a strong focus on automation and hands-on support.

• Deploy, configure, and support endpoint management solutions using Microsoft Intune, Autopilot, SCCM, MDT, and traditional PC imaging.
• Create and maintain automation scripts using PowerShell, Python, and other automation languages to enhance operational efficiencies and support endpoint management tasks.
• Provide support for cross-platform endpoint management, including Apple device management using Jamf Pro.
• Collaborate with clients to assess and address their endpoint management needs, delivering tailored solutions and exceptional service.
• Troubleshoot and resolve endpoint management, configuration, and deployment issues efficiently.
• Contribute to the development and implementation of endpoint management policies, procedures, and best practices.
• Ensure security measures and compliance standards are consistently applied across managed endpoints.
• Support the continuous improvement of endpoint management services to enhance client satisfaction.
• Communicate effectively with clients and internal team members

• High school or equivalent, bachelor's degree preferred.
• 3 - 5 years of relevant technical and customer service experience in systems analysis, implementation, and support for current technologies.

• Hands-on experience with Microsoft Intune for deploying and managing Windows devices.
• Experience with Microsoft Autopilot for device provisioning and configuration.
• Basic to intermediate knowledge of SCCM for software deployment and device management.
• Experience with MDT for creating and deploying custom Windows images.
• Basic knowledge of Python or other scripting languages for automation is preferred.
• Proficiency in PowerShell for automating repetitive tasks and customizing configurations.
• Knowledge of Windows Active Directory (User Management/Administration/Group Policy), Azure AD / Entra ID and implications for endpoint and user management.
• Familiarity with Jamf Pro for managing macOS devices is a plus.
• Previous experience in a Managed Service Provider (MSP) environment, is an advantage.
• Strong problem-solving skills and a thorough understanding of endpoint management best practices.

Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.