Scheduling Coordinator - Procedures (Blood and Marrow Transplant)

Why M Physicians?

Regardless of the role, we recognize that every member of our team is vital! The Scheduling Coordinator - Procedures promotes M Physicians' philosophy of patient-centered care by guiding customers through appointment and procedure scheduling, as well as coordinating all follow-up support with the healthcare team. The individual in this role displays proficient time management skills, the ability to prioritize and triage work in a fast-paced environment, thinks critically and displays interpersonal competency.

People travel from across the country and around the world for Blood and Marrow Transplant (BMT) treatment at our hospitals. University of Minnesota Medical Center and University of Minnesota Masonic Children's Hospital have provided compassionate, expert, innovative care to blood and marrow transplant (BMT) patients for over 40 years.Our program has been at the forefront of advances since performing the world's first successful BMT in 1968. Our teams have performed more than 6,000 BMTs since that time. Our BMT Program continues to thrive as one of the most respected BMT research and treatment programs in the world.

What you will do as a Scheduling Coordinator - Procedures:

• Schedules multiple same day appointments, follow-up appointments and special or complex medical procedures
• Follow up medical appointments/admissions ordered by providers to ensure high level of patient and physician satisfaction and follow up.
• Provides support to staff and physicians, and other customers by managing phone calls and correspondence
• Prioritizes and maintains patient files and documents
• Requests additional patient records from other clinics, facilities to ensure continuity of care

What you will need:

• Knowledge of Medical Terminology, knowledge of medical office procedures, including scheduling and patient registration. EMR training.
• 2+ years of work experience as a medical secretary and/or scheduling complex medical procedures. Proven experience practicing good public relations, customer service, time management, work prioritization and communication skills.
• Knowledge of, or the ability to learn and adapt to current operating systems. Excellent patient relations skills required. Strong telephone and computer usage skills including Intermediate Word and Excel spreadsheets.
• Knowledge of medical terminology

Location: 909 Fulton St. SE., Minneapolis MN

Hours: 1.0 FTE, 40 hours a week

Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!

University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.

Join us on a mission to advance medicine.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.