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Business Services Coordinator

University of North Carolina Charlotte
$44,640 - $55,800
United States, North Carolina, Charlotte
Oct 09, 2024
Business Services Coordinator
Please see Special Instructions for more details.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.
Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.
  • The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write 'see resume' on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Position Information
General Information


Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 001750
NC Salary Grade Equivalency GN09
Classification Title Business Services Coordinator - Advanced
Working Title Business Services Coordinator
Salary Range $44,640 - $55,800
Anticipate Hiring Range $44,640 - $55,702
FLSA Status Non Exempt
Division Academic Affairs
Department College of Engineering (Col)
Work Unit Dept of Industrial & Systems Engin
Work Schedule
8:00 am - 5:00 pm; Monday - Friday.
Position may be approved for telework 1 day per week with supervisor approval.
Primary Purpose of Position
This position provides full support for The William States Lee College of Engineering's Industrial and System Engineering Department ( ISE) and Office of Student Development and Success ( OSDS). Manages budget, personnel, and any and all business processes, and assists faculty, students, staff, visitors. Report to Chair of ISE and Director of OSDS. Handles routine office functions and ad-hoc projects as assigned. Handles correspondence and confidential information. Identifies inefficiencies and opportunities.
Minimum Education/Experience
Required Minimum Qualifications:

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

University Preferred Qualifications:

Four year degree in a related business function and two or more years of experience in accounts reconciliation, business processing, office management, or human resources; or an equivalent combination of training and experience.
Essential Job Duties

  • Provides full support for The William States Lee College of Engineering's Systems Engineering & Engineering Management (ISE) and Office of Student Development and Success (OSDS).
  • Manages budget, personnel, and any and all business processes, and assists faculty, students, staff, and visitors with any issues, questions, or concerns.
  • Reports to Chair of ISE and Director of OSDS.
  • Handles routine office functions and ad-hoc projects as assigned. Processes travel and student hires.
  • Handles correspondence and confidential information.
  • Manages records and fund activity.
  • Processes paperwork and deposits. Interprets data. Identifies inefficiencies and opportunities. Promotes cross-training among staff.
  • Assists Dean's Office on Academic Affairs reporting and other items as needed.
  • Uses a variety of university systems.
  • Uses University Purchasing Card. Uses Microsoft Office Suite and Google Suite.

Other Work Responsibilities

  • Aids in the resolution of issues encountered by faculty, staff, students, and visitors.
  • Understands university guidelines, policies, and procedures and conveys this information clearly. Ensures business processes are in compliance.
  • Other duties include event planning and program coordination.

Departmental Preferred Experience, Skills, Training/Education

  • Four-year degree in business, accounting, or similar and one year of experience in accounts reconciliation, business processing, office management, or human resources; or an equivalent combination of training and experience.
  • Ability to learn University systems and procedures, including 49er Mart, Concur, Banner Finance, payment request forms
  • Experience generating reports and creating spreadsheets.
  • Administrative experience including calendar management, office management, correspondence, Google Workspace.
  • HR experience with hiring processes that include but are not limited to scheduling and recruitment database management.
  • Excellent communication and problem resolution.

Necessary Licenses or Certifications
Work Location Smith 226
Posting date 10/09/2024
Closing date 10/23/2024
Proposed Hire Date 12/01/2024
Contact Information
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.
Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.

  • The Search Committee will not contact references without first verifying permission with the finalist.


Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write 'see resume' on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have experience with account reconciliation and budget reporting? If so, please explain your experience.

    (Open Ended Question)


  4. *
    How comfortable are you learning new systems?

    (Open Ended Question)


  5. *
    Please describe your professional experience generating reports and creating spreadsheets.

    (Open Ended Question)


  6. *
    Do you have administrative experience including calendar management, office management, correspondence and Google Workspace?

    • Yes
    • No


  7. *
    Do you have HR experience with hiring processes that include but are not limited to scheduling and recruitment database management?

    • Yes
    • No




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest


Optional Documents

  1. Contact Information for References

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