Program Coordinator

Temple University's Student Success Center is searching for a Program Coordinator.

Become a part of the Temple family and you will have access to the following:

• A hybrid work schedule
• Full medical, dental, vision coverage Paid time off
• 11 Paid Holidays (including the day after Thanksgiving & winter break)
• Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
• A generous retirement plan and so much more!

Learn more about the "T" salary structure

here: https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf

Job Summary:

The SSC Program Coordinator takes primary responsibility for ensuring Student Success Center services are accessible to students, and that information about our services is available and accessible by Temple students, faculty, and staff. To this end, the incumbent develops and oversees outward-facing elements of the SSC's work, including the Office Assistants and the Ambassadors program, as well as the SSC social media accounts, newsletter, and website. The incumbent also explores and develops new avenues for communicating with stakeholders about SSC services, including new forms of social media and collaborative programs with other Temple units.

In addition, the Program Coordinator collaborates with the SSC Assistant Directors to identify new academic support needs and develop programs and/or events to address them. These might involve developing new in-center workshops focused on emerging academic skills sets (e.g., working with AI tools) or developing plans for cross-disciplinary academic support programs (e.g., tutoring for scientific writing), or other topics linked to the Program Coordinator's areas of expertise.

Finally, the Program Coordinator collaborates with the other full-time administrators in the SSC to support and develop the SSC's student staff members. This person collaborates on SSC-wide professional development programs, and training programs, serves as a point person for onboarding undergraduate student workers, for maintaining staff rosters and contact information, and for ensuring that student workers have access to supplies and equipment. Performs other duties as assigned.

Required Education & Experience:

Bachelor's Degree and at least three years of relevant experience. Experience working in a university-level tutoring center, writing center, or departmental tutoring program. Prior experience with supervision or leadership. Experience designing and leading professional development programs. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

• Familiarity with inclusive and interactive pedagogical practices.
• Ability to create effective multimedia communications.
• Ability to create and coordinate academic events, workshops or services that address student needs.
• Ability to work effectively on collaborative/team-based projects.
• Excellent writing skills.
• Strong public speaking skills along with the ability to represent the SCC at some university sponsored events on campus.
• Excellent organizational skills, including the ability to manage multiple responsibilities, set priorities and meet deadlines.
• Ability to gather and analyze data to support decision-making.
• Demonstrated interpersonal and client services skills, including the ability to interact with a diverse group of students, faculty, and staff.

Preferred:

• Experience teaching at the university level.
• Experience creating social media content, newsletters or advertising materials
• Experience with social justice advocacy
• Experience with instructional design.

Required Background Checks & Clearances:

• PA Child Abuse Clearance
• FBI Fingerprint Criminal Background Check
• PA State Police Criminal Background Check

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status. Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.