Assistant General Manager

HEI Hotels & Resorts

life insurance, vision insurance, 401(k)

United States, Georgia, Alpharetta

9000 Avalon Boulevard (Show on map)

Nov 10, 2024

Assistant General Manager

Job Locations

US-GA-Alpharetta

Requisition ID

2024-51489

Category

Front Desk / Guest Services

Position Type

Full-Time

FLSA Status

Exempt

Location Name

DoubleTree Atlanta Alpharetta

Discretionary Performance Bonus Eligible

Yes

Tipped / Service Charge Eligible

About Us

Intimate and unique, the Doubletree Alpharetta Hotel in the Windward business district of Alpharetta in suburban North Atlanta is a boutique-style gem of a hotel. Situated close to GA Highway 400 just off Windward Parkway, our quaint, upscale hotel is surrounded by excellent restaurants, superb golf courses and major corporations. Downtown Atlanta and Hartsfield-Jackson International Airport are easily accessible by car or MARTA. Newly renovated guest rooms feature all the comforts of home, incredible comfortable Sweet Dreams beds and modern amenities. Relax with friends or colleagues in our inviting lobby area or start your morning with an amazing buffet breakfast from our very own Savannah Restaurant which provides an inviting and warm ambiance.

Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary.

Responsibilities

Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan.

Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies.
Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management, such as utilizing labor management tools.
Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.

Qualifications

Bachelor's degree preferred.
Minimum 3 years of management experience, preferably in both Rooms and FandB.
Computer literacy and financial management required.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Able to resolve guest, supervisor and associate conflicts.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.