Massage Therapist

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

We are looking for a dedicated Massage Therapist to join our spa therapy team and provide guests with exceptional treatments to promote relaxation and well-being. Responsibilities include consistently delivering high-quality treatments that create a sensory journey for guests, setting up treatment rooms according to procedures, and maintaining sanitation of work areas and equipment in compliance with state board guidelines. The role involves ensuring professional stock levels are maintained to reduce product waste, adhering to treatment schedules, and ensuring guests receive a completed prescription form after each service. Additionally, the Massage Therapist will strive to encourage upgrades and achieve minimum retail sales targets. The ideal candidate will be skilled in massage techniques, possess excellent customer service skills, and be able to work effectively in a spa environment. They should also be proficient in using basic office equipment such as computers, printers, and telephones.

Our team members enjoy a wealth of benefits and perks, including:

Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Complementary Golf, Skiing and Riding.
• Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
• Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

Essential Functions:

• To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times.
• Ensure all guests depart with a completed prescription form after each and every service.
• Strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day / week/ month.

Tools and Equipment:

• Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine.

Working Environment:

• Interior of hotel, in normal SPA conditions.

• Must possess excellent communication skills, both written and oral.
• Must have the ability to work under pressure without letting that pressure show to the guest.
• Must exhibit a sincere desire and ability to work well with people, assess their needs and be able to provide assistance.
• Current State Massage License
• 1 year of minimum experience in massage therapy
• Maintain sanitation of work area and equipment as required by state board guidelines standard operating procedures.
• Effective communicator
• Excellent guest care, guest service and attention to detail
• Flexible and cooperative
• Able to sit, stand and walk up to 8 hours
• Able to lift and carry up to 20 pounds
• Must be available to work flexible hours, including weekends and holidays.

**No Job Description for a position can possibly include all duties which may be requested by guests or required by the Resort. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.